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Ken Ganley Subaru Wickliffe - Service Center

Wickliffe, OH

4.9
352 Reviews
Call Service Center (440) 585-1000

352 Reviews of Ken Ganley Subaru Wickliffe - Service Center

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February 26, 2025

Well run . Every one is courteous and competent. They make what is a difficult task for an older woman as pleasant as it could possibly be. Thank you. More

by Sandra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni Casella & Brandon Beck
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Feb 27, 2025 -

Ken Ganley Subaru Wickliffe responded

Sandra, we're delighted to hear that our team at Ken Ganley Subaru Wickliffe made your experience pleasant and stress-free. Thank you for the kind words!

February 25, 2025

They have an incredibly friendly and knowledgeable staff ready to answer any questions that you may have. Impeccable sales and service teams. More

by Chris
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Hatcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giovanni
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Feb 26, 2025 -

Ken Ganley Subaru Wickliffe responded

Chris, we're delighted to hear that our team at Ken Ganley Subaru Wickliffe made such a positive impression! Thank you for the wonderful feedback.

Feb 27, 2025 -

Ken Ganley Subaru Wickliffe responded

Hello Chris, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

February 21, 2025

Very friendly and courteous. Work down quickly. I would refer people to their service department. More

by Deborahcollins58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Caja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Annette Wagoner- Salvatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 21, 2025 -

Ken Ganley Subaru Wickliffe responded

Thank you for the fantastic feedback, Deborah! We're honored to receive your support and hope to see you again next time here at Ken Ganley Subaru Wickliffe!

Feb 23, 2025 -

Ken Ganley Subaru Wickliffe responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 19, 2025

ABSOLUTELY THE BEST SERVICE DEPARTMENT! !!! I can’t imagine taking my car elsewhere! Service, kindness, efficiency and skill are all top priorities. We have bought three Subarus from Ganle More

by stevenedie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco Lanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giovanni & Brandon - 10 STARS!!!
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Feb 19, 2025 -

Ken Ganley Subaru Wickliffe responded

Thank you for sharing such a glowing review of our service department at Ken Ganley Subaru Wickliffe! We're delighted to know that Giovanni and the team have consistently provided top-notch service. We look forward to assisting with your future Subaru needs!

February 14, 2025

Best experience I’ve had. Service was excellent. They even put a lollipop on my dashboard for my granddaughter! More

by schuttl7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Scholti. 5 stars
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Feb 17, 2025 -

Ken Ganley Subaru Wickliffe responded

We're delighted to hear that you had such a positive experience at Ken Ganley Subaru Wickliffe! Thank you for choosing us and sharing your feedback!

Feb 18, 2025 -

Ken Ganley Subaru Wickliffe responded

Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 31, 2025

I had oil change and what went with it. I asked that the clock AC settings be fixed. I didn’t notice they did not do these things until was on the road Now I have to go back to have the More

by Corning300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Campoletti
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
January 31, 2025

I’m treated with respect and have been impressed with the knowledge of your service people. I love my Forester and Ken Ganley Subaru has been a great help in keeping my baby running smoothly and safely. More

by EyeStamp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Caja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 01, 2025 -

Ken Ganley Subaru Wickliffe responded

Hi! Thank you for sharing your experience! We're delighted to hear that our team at Ken Ganley Subaru Wickliffe has been able to keep your Subaru Forester running smoothly and safely. We appreciate the trust you've placed in us!

January 29, 2025

Jason Caja, Service Advisor, at Ken Ganley Subaru in Wickliffe, OH provided outstanding service. Communication was on point, keeping me up to date On the progress of the service is needed by 2021 Subaru More

by puttermom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Caja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harley was very helpful in getting an appointment for my car servicing and providing me with a loaner.
Report | Print
Jan 29, 2025 -

Ken Ganley Subaru Wickliffe responded

We're delighted to hear that Jason provided outstanding service and kept you informed throughout your visit at Ken Ganley Subaru Wickliffe. Thank you for sharing your experience, and we're glad he could assist with all the information about your 2021 Subaru Forester!

January 28, 2025

Had 1 year service done on my Forester today. Easy to get an appointment, friendly fast service, was done in less than an hour. Always get our cars serviced here! More

by MARIETTA.SIMONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco Lanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Vitale
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Jan 28, 2025 -

Ken Ganley Subaru Wickliffe responded

Hi Marietta! We're delighted to hear that your service experience was quick and efficient at Ken Ganley Subaru Wickliffe! Thank you for trusting us with your Subaru Forester's care. See you next time!

January 23, 2025

Giovanni was a great help and very attentive. Great costumer experience. He over looked a few previews repairs in my Impreza. More

by j3manes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni Casella
Report | Print
Jan 23, 2025 -

Ken Ganley Subaru Wickliffe responded

We're glad to hear Giovanni provided you with attentive service at Ken Ganley Subaru Wickliffe. We appreciate your feedback and are here if you need any further assistance!

Jan 24, 2025 -

Ken Ganley Subaru Wickliffe responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

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