Ken Ganley Subaru Wickliffe - Service Center

Called this AM for oil change and got a 4:15 appointment. Was able to go bicycling while car was done. Communicated through texting and picked up when done. Car washed and recommend actions given. Was able to go bicycling while car was done. Communicated through texting and picked up when done. Car washed and recommend actions given. More

Good location, friendly people, fast service, offered loaner car. Very nice waiting room, tea, coffee, water, all free. Good service! loaner car. Very nice waiting room, tea, coffee, water, all free. Good service! More

Great job was bit late for appointment but they were okay with it … got 30 K service done leaving next day for long trip so had to get it done thanks for accommodating with it … got 30 K service done leaving next day for long trip so had to get it done thanks for accommodating More

Quick service given my situation. Went to pick up an accessory for my 2025 Subaru and managed to get a flat tire on my way there, due to glass stuck in my tire. The staff were extra h Went to pick up an accessory for my 2025 Subaru and managed to get a flat tire on my way there, due to glass stuck in my tire. The staff were extra helpful and I managed to get out in about an hour(ish). Thankfully this was discovered in the parking lot. It's like bad luck and good luck at the same time. Thank you! More

Customer Service is excellent. When you pull in service department, you feel welcomed and no long wait. When you pull in service department, you feel welcomed and no long wait. More

They are a wonderful dealership with authentic people in both their service and dealership sides. Their service department is amazing and friendly. You will never regret buying a car with them as their serv both their service and dealership sides. Their service department is amazing and friendly. You will never regret buying a car with them as their service team is very knowledgeable. More

Ganley Subaru East Service Advisor Giovanni Casella was professional and pleasant at my scheduled service appointment today. professional and pleasant at my scheduled service appointment today. More

I was taken promptly and they helped me get home to wait for my service by calling a Lyft for me. MUCH appreciated! for my service by calling a Lyft for me. MUCH appreciated! More

Giovanni was thorough, quick and very professional. He kept me updated through the whole process of the repair. He kept me updated through the whole process of the repair. More

Everyone was nice and listened to my concerns. They addressed each one and came up with a plan. I will be back. They addressed each one and came up with a plan. I will be back. More