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Ken Ganley Subaru Wickliffe - Service Center

Wickliffe, OH

4.9
345 Reviews

345 Reviews of Ken Ganley Subaru Wickliffe - Service Center

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April 06, 2018

Airbag recall My experience at Ganley Subaru was quick, courteous, thorough and convenient. About the only complaint I have would be the usual barrage of what I fee More

by D25271
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Craig Hatcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giovanni Casella
April 04, 2018

Easy express oil and tire care.. As I was told on the phone, I went out for a no-appointment-needed oil change and tire rotation. The service person greeted me immediately, went over More

by SCOTT.HOLLYB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franco Lanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2018

Quick and friendly service Service is always fast and the lounge is great. Still do not understand the trend of making oil changes cost near a hundred dollars. Some incentive More

by ZEL104
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franco Lanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2018

The gentleman that greated me was absolutely a gem. Th service was excellent because As soon as I drove up to the quick service I was greated with friendliness. They took my car right away, explained ev More

by LAH1622
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franco Lanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I think his name was Franco but I’m terrible remembering names but the gentleman that greated me at the xpress service was awesome.
April 02, 2018

Service was slow, updates non existant I scheduled to have my car dropped off for a break check and oil change at 9:30am. Check in was quick and easy and the associate said they would keep More

by STEPHANIE.ANDRUS0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Giovanni Casella
April 02, 2018

fast and easy service It was very easy to book an appointment online for service. I experienced an unexpected problem while driving home from work where several warning lig More

by JMP
Recommend Dealer
Yes
Employees Worked With
I forgot the name of the gentleman
April 02, 2018

Oil change This is my second experience with the same technician, both times I don’t think he completely understood one of my questions and didn’t answer suffici More

by ARCHNAGLE10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franco Lanese
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2018

Excellent Service Friendly and helpful staff. Knowledgable, professional service techs. Was greeted upon entry. Helpful staff that helped navigate the extended warranty More

by SSIGETIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Almas, Giovanni Casella
March 30, 2018

Considerate and helpful Overall, the service manager and assistant manager were helpful and considerate. To avoid additional inconvenience, they provided a loaner car.I have More

by CTANO1311
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Hatcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Almas
March 30, 2018

Great service at a good price We just made a 1400 mile trip with three dogs in the car, so to say it needed to be freshened up is an understatement. They got me in and out quicker More

by MOPAR_88FURY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Hatcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Almas, Giovanni Casella
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