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Ken Ganley Subaru Wickliffe - Service Center

Wickliffe, OH

4.9
318 Reviews

318 Reviews of Ken Ganley Subaru Wickliffe - Service Center

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March 14, 2018

Found and fixed oil leak Excellent service on my 163K mile '09 Outback. It's still running beautifully. I will continue to use the service center as long as I own the car. More

by meh92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Hatcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2018

WRX Throw our bearing issue Austin helped out a lot and made sure I was satisfied with the work. I told him to take their time and that there is no rush. Austin made sure they di More

by LABONDANOJOE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin France
March 08, 2018

Excellence Service Visit I had to bring in my Jeep in a rush due to problems on the freeway near their location. I pulled up to the Ganley Performance Center and went inside t More

by carguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Beam
March 07, 2018

2nd Subaru WOW We came in around 6 pm and service was closing. A few of the guys were still there and we explained we were there to pick up my new vehicle. Well I co More

by ponyva65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The 4 mechanics that were still there that day , Giovanni Casella
February 28, 2018

pleasant service i went through express lube , smooth in and out, friendly greeting and everything explained very clearly and professionally. I will be returning for More

by RMPGES1
Customer Service
Recommend Dealer
Yes
Employees Worked With
Franco Lanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2018

Excellent service Giovanni Casella is a great Subaru service rep. He explained everything in detail and worked with my insurance company to get everything covered. Grea More

by PMFLYNN911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giovanni Casella
February 27, 2018

very good very nice staff and comfortable waiting room, I had an engine light go on the day prior and staff accommodated appointment request very quickly; had e More

by MARYSERAFIN96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giovanni Casella
February 26, 2018

Excellent Craig hatcher Bent over backwards to help me and resolve my problem I really appreciate how he handled everything excellent employeeEveryone else step More

by MRGAM421@aol.com
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Craig Hatcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 25, 2018

Exceptional I went to Gangley East, for a recall service, on my car. The staff was excellent, especially Craig & the sevice was excellent. They caught some much More

by BCENGL55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Hatcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 25, 2018

Pleasant experience During my scheduled maintenance visit, the service was professional and efficient. The staff was helpful in answering questions and provided appropr More

by Thomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giovanni Casella
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