Back

Ken Ganley Subaru Wickliffe - Service Center

Wickliffe, OH

4.9
304 Reviews

304 Reviews of Ken Ganley Subaru Wickliffe - Service Center

Sort by
February 28, 2018

pleasant service i went through express lube , smooth in and out, friendly greeting and everything explained very clearly and professionally. I will be returning for More

by RMPGES1
Customer Service
Recommend Dealer
Yes
Employees Worked With
Franco Lanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2018

Excellent service Giovanni Casella is a great Subaru service rep. He explained everything in detail and worked with my insurance company to get everything covered. Grea More

by PMFLYNN911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giovanni Casella
February 27, 2018

very good very nice staff and comfortable waiting room, I had an engine light go on the day prior and staff accommodated appointment request very quickly; had e More

by MARYSERAFIN96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giovanni Casella
February 26, 2018

Excellent Craig hatcher Bent over backwards to help me and resolve my problem I really appreciate how he handled everything excellent employeeEveryone else step More

by MRGAM421@aol.com
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Craig Hatcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 25, 2018

Exceptional I went to Gangley East, for a recall service, on my car. The staff was excellent, especially Craig & the sevice was excellent. They caught some much More

by BCENGL55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Hatcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 25, 2018

Pleasant experience During my scheduled maintenance visit, the service was professional and efficient. The staff was helpful in answering questions and provided appropr More

by Thomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giovanni Casella
February 25, 2018

it was great i had problems with my gas mileage matching up and they did some testing on it by driving it and making sure it was working More

by EMILYRF21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giovanni Casella
February 24, 2018

friendly staff and quick service. Drove to Subaru to review car equipment and also stopped into service for a car wash....very convenient service. Review of car equipment was vey helpf More

by R.S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
person in service who greeted me.....didn't get name., Danielle Driscoll
February 24, 2018

Prompt, friendly, thorough. The staff explained the work they did very well in an easy to understand way.they were also right on time and did the work in a timely manner. More

by CMRB3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franco Lanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaitlyn Hickman, Austin France
February 24, 2018

All was good! Everything went smoothly and was great! All the people I encountered were friendly and knowledgeable. The waiting room was comfortable as well as the More

by Becky1646
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathaniel Kuzmic, and whoever was the cashier that day. 1/26/18, Giovanni Casella
...
28
...