Ken Ganley Subaru Wickliffe - Service Center

Fast and Friendly! Franco answered all my questions on what was included in my first Express-It service and how long it would take. The service was completed well-ahead Franco answered all my questions on what was included in my first Express-It service and how long it would take. The service was completed well-ahead of schedule and Franco went over the results in a friendly and professional manner. More

Service received on April 24, 2018 I was very pleased with the service I received on April 24, 2018 when I brought my car in for an Oil Change. Everyone was very helpful and courteous I was very pleased with the service I received on April 24, 2018 when I brought my car in for an Oil Change. Everyone was very helpful and courteous, and couldn't have been more accommodating. Since I am a teacher at a school in the vicinity, I asked if someone could give me a ride back to school. Jason Matthew was most gracious....I drove back to school, and he then took my car back for service. He called me during the day to tell me my car was finished even though I wasn't going to pick it up until after school. When I returned to get my car, everyone was very helpful and courteous. Thanks for a great experience. More

Service Department Always excellent including the service staff and the other staff members I deal with. Ganley Subaru East has been a pleasure to deal with over the ent Always excellent including the service staff and the other staff members I deal with. Ganley Subaru East has been a pleasure to deal with over the entire 3 years I have owned my Subaru Outback. More

Check the condition of the brakes. Took my Forester in to check the condition of the brakes. Found out they were in good shape, but the vehicle needed an alignment. They were right. Took my Forester in to check the condition of the brakes. Found out they were in good shape, but the vehicle needed an alignment. They were right. Now the car tracks like new. More

Wonderful and Accomodating The service department is always friendly and ready to help. They were flexible and easy to work with. They took ample time to explain to me what was The service department is always friendly and ready to help. They were flexible and easy to work with. They took ample time to explain to me what was wrong with my car and answered all of my questions thoroughly. More

Friendly, informative, professional This was our first experience with the Service Department. We had difficulty with our computer and could not retrieve a coupon for detailing. The co This was our first experience with the Service Department. We had difficulty with our computer and could not retrieve a coupon for detailing. The coupon was honored anyway. Everyone with whom we interacted was friendly, informative and professional. We were quite happy with the detailing and look forward to returning to Ganley for needed service. More

Great Service Friendly and on the ball service! Very clean atmosphere! Danielle very knowledgeable on all the tech question I had very observant! Giovanni was very Friendly and on the ball service! Very clean atmosphere! Danielle very knowledgeable on all the tech question I had very observant! Giovanni was very friendly took care of my needs quickly and efficiently. More

Quick and Courteous Service The service was quick and the staff was very friendly. Everything was clearly explained to me and all my questions were answered. Waiting room was ver The service was quick and the staff was very friendly. Everything was clearly explained to me and all my questions were answered. Waiting room was very clean and spacious. More

VERY FRIENDLY THE SERVICE DEPARTMENT IS ALWAYS FRIENDLY AND THEY EXPLAIN EVERYTHING IN DETAIL. ALSO LET ME KNOW IF I WILL NEED ANYTHING ELSE DONE IN NEAR FUTURE SO THE SERVICE DEPARTMENT IS ALWAYS FRIENDLY AND THEY EXPLAIN EVERYTHING IN DETAIL. ALSO LET ME KNOW IF I WILL NEED ANYTHING ELSE DONE IN NEAR FUTURE SO I CAN PLAN AHEAD. More

Oil change It went fast and they did a good job they washed the car and told me and showed me everything was ok and what we needed to do the next time i come in It went fast and they did a good job they washed the car and told me and showed me everything was ok and what we needed to do the next time i come in for an oil change More