Ken Ganley Subaru Wickliffe - Service Center

Courteous - efficient - pleasant. I was greeted most courteously by the Service Rep. who listened attentively to my questions regarding problems I was having and promptly got back to I was greeted most courteously by the Service Rep. who listened attentively to my questions regarding problems I was having and promptly got back to me with the solution. Everything handled in a very professional and polite manner. More

Great service Jason quickly greeted me and went over my concerns. He kept me well informed while I waited and offered a loaner when he realized I may be waiting a w Jason quickly greeted me and went over my concerns. He kept me well informed while I waited and offered a loaner when he realized I may be waiting a while. Being informed definitely helps maintain confidence. I never once wondered what was going on. Once all parts were received service was completely and the issue corrected. Overall great experience. More

Service Every time I go into have service done they are excellent. The cost you pay is definitely worth the service and honesty that you receive. I will conti Every time I go into have service done they are excellent. The cost you pay is definitely worth the service and honesty that you receive. I will continue to bring my vehicle back to this location because I trust them. More

Winter tire change to summer tires. I brought my vehicle in for tires. I had my summer ones installed and the winter ones removed. While there they changed the air filters for the clima I brought my vehicle in for tires. I had my summer ones installed and the winter ones removed. While there they changed the air filters for the climate control system and did a wheel alignment. I did store the tires at Ganley and also be prepared this takes about three hours for this service. More

Excellent as always WOW - even the "Customer Survey" get's a 5-star rating! Thanks Subaru....I can honestly say that I have never had a BAD experience with this solid tea WOW - even the "Customer Survey" get's a 5-star rating! Thanks Subaru....I can honestly say that I have never had a BAD experience with this solid team of professionals! More

Service It’s always a pleasure doing business with Ganley Subaru East. Always very helpful, informative, and easy to work with. Gio kept me up to date throug It’s always a pleasure doing business with Ganley Subaru East. Always very helpful, informative, and easy to work with. Gio kept me up to date through the whole process of my service repair. More

Very pleasant Franco answered all my questions on what was included in my first Service. He was also very helpful in directing another employee to help me with the Franco answered all my questions on what was included in my first Service. He was also very helpful in directing another employee to help me with the question on the finish Of the vehicle. More

Fast and Friendly! Franco answered all my questions on what was included in my first Express-It service and how long it would take. The service was completed well-ahead Franco answered all my questions on what was included in my first Express-It service and how long it would take. The service was completed well-ahead of schedule and Franco went over the results in a friendly and professional manner. More

Service received on April 24, 2018 I was very pleased with the service I received on April 24, 2018 when I brought my car in for an Oil Change. Everyone was very helpful and courteous I was very pleased with the service I received on April 24, 2018 when I brought my car in for an Oil Change. Everyone was very helpful and courteous, and couldn't have been more accommodating. Since I am a teacher at a school in the vicinity, I asked if someone could give me a ride back to school. Jason Matthew was most gracious....I drove back to school, and he then took my car back for service. He called me during the day to tell me my car was finished even though I wasn't going to pick it up until after school. When I returned to get my car, everyone was very helpful and courteous. Thanks for a great experience. More

Service Department Always excellent including the service staff and the other staff members I deal with. Ganley Subaru East has been a pleasure to deal with over the ent Always excellent including the service staff and the other staff members I deal with. Ganley Subaru East has been a pleasure to deal with over the entire 3 years I have owned my Subaru Outback. More