Ken Ganley Subaru Wickliffe - Service Center

Quick and Courteous Service The service was quick and the staff was very friendly. Everything was clearly explained to me and all my questions were answered. Waiting room was ver The service was quick and the staff was very friendly. Everything was clearly explained to me and all my questions were answered. Waiting room was very clean and spacious. More

VERY FRIENDLY THE SERVICE DEPARTMENT IS ALWAYS FRIENDLY AND THEY EXPLAIN EVERYTHING IN DETAIL. ALSO LET ME KNOW IF I WILL NEED ANYTHING ELSE DONE IN NEAR FUTURE SO THE SERVICE DEPARTMENT IS ALWAYS FRIENDLY AND THEY EXPLAIN EVERYTHING IN DETAIL. ALSO LET ME KNOW IF I WILL NEED ANYTHING ELSE DONE IN NEAR FUTURE SO I CAN PLAN AHEAD. More

Oil change It went fast and they did a good job they washed the car and told me and showed me everything was ok and what we needed to do the next time i come in It went fast and they did a good job they washed the car and told me and showed me everything was ok and what we needed to do the next time i come in for an oil change More

Always a pleasant experience The staff is always very professional and courteous. When having service work done, everything is explained in detail. The waiting area is very pleasa The staff is always very professional and courteous. When having service work done, everything is explained in detail. The waiting area is very pleasant with wifi and coffee as well as a charging station. I highly recommend this dealership . My experience there has been very positive from the purchase of my vehicle to service appointments. More

Courteous service Service people where friendly & helpful. Nice waiting area & it's easy to schedule an appt on the phone. I've used their walk in oil change service as Service people where friendly & helpful. Nice waiting area & it's easy to schedule an appt on the phone. I've used their walk in oil change service as well & that's convenient. More

I have always been supremely pleased with Ganley Subaru! The folks are so nice and the quality of the workmanship is xcellent! A great experience! It’s a remarkable dealership and has a friendly environment. The folks are so nice and the quality of the workmanship is xcellent! A great experience! It’s a remarkable dealership and has a friendly environment. More

Quick and Easy Franco greeted me immediately when I pulled in and was very thorough in explaining everything to me. I would definitely recommend this dealership and Franco greeted me immediately when I pulled in and was very thorough in explaining everything to me. I would definitely recommend this dealership and service center to anyone. Great experience! More

Excellent service We were helped very quickly. Service was finished quickly and we were on our way. Jason was courteous and helpful. We were impressed with the waiting We were helped very quickly. Service was finished quickly and we were on our way. Jason was courteous and helpful. We were impressed with the waiting room and what is available as we waited. More

Key not opening doors consistently Obviously they do not stock blank keys. It took about an hour for them to tell me they had to order a new transistor for my key for the 2018 Forest Obviously they do not stock blank keys. It took about an hour for them to tell me they had to order a new transistor for my key for the 2018 Forester. That meant another 42 miles on the lease car and another appointment for a key failure. More

30K Service I brought my 2014 STI in for the 30,000 mile maintenance service. I was able to pick the services I wanted and eliminate the ones not desired (tire ro I brought my 2014 STI in for the 30,000 mile maintenance service. I was able to pick the services I wanted and eliminate the ones not desired (tire rotation, air filters). The estimated wait time was 100% correct. The estimated price was 100% correct. The staff is friendly and the waiting room is comfortable. More