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Ken Ganley Subaru Wickliffe - Service Center

Wickliffe, OH

4.9
303 Reviews
Call Service Center (440) 585-1000

303 Reviews of Ken Ganley Subaru Wickliffe - Service Center

Sort by
September 29, 2022

Joe Vitale was wonderful. I appreciate his kindness and taking the time to explain everything! He went above and beyond!! More

by justine1205
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Vitale
Report | Print
Sep 30, 2022 -

Ken Ganley Subaru Wickliffe responded

Thank you for visiting Joe at Ganley Subaru East! We look forward to seeing you next time!

September 28, 2022

Great and fast service as always! Joe V was helpful and friendly. Thanks so much! More

by vonb.84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Vitale
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Sep 30, 2022 -

Ken Ganley Subaru Wickliffe responded

We're so glad Joe could make this a five-star experience! We look forward to assisting you at your next appointment! Thank you! - Ganley Subaru East

September 28, 2022

Always friendly staff and great service. Josh Nassan is always pleasant, knowledgeable and transparent when explaining repair/maintenance costs. I would recommend his customer service anytim More

by Ms. Monique
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Nassan
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Sep 30, 2022 -

Ken Ganley Subaru Wickliffe responded

Thank you for taking the time to share your outstanding review working with Josh at Ganley Subaru East! We look forward to seeing you next time at Ganley Subaru East!

September 16, 2022

Usually I do not take my car for repairs but Joy Taylor made it easy. More

by Asceticist
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Caja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joy Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott, Lourdevic Delva
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Sep 16, 2022 -

Ken Ganley Subaru Wickliffe responded

Thanks for the five stars! We hope to see you back! -Ganley Subaru East

September 02, 2022

Nice people and caring. They are great to work with and provide options when getting your car fixed. More

by ireynolds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Caja
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 06, 2022 -

Ken Ganley Subaru Wickliffe responded

Hello Ireynolds, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

August 30, 2022

Joy was our sales associate and stays involved with us often. From emails to visits when we are in the service department, she remains always helpful. More

by markandsusan314
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Caja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joy Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 31, 2022 -

Ken Ganley Subaru Wickliffe responded

Thank you for the wonderful feedback! Joy is truly a fantastic asset to our team and we'll be sure to let her know how much you appreciate her awesome service. Take care and we'll see you next time here at Ganley Subaru East!

August 30, 2022

Joy is an amazing person and a pleasure to work with. From our purchase to our service appointments, she stays involved with us. Truly an asset to Subaru and the dealership. Thank you, Joy! More

by susanmschantz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Caja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joy Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 31, 2022 -

Ken Ganley Subaru Wickliffe responded

Thank you for the fantastic review, Susan! We're happy to hear Joy continues to take such wonderful care of you and we'll be sure to share these kind comments with her. Thanks for trusting Ganley Subaru East with your business - we look forward to your next visit!

June 21, 2022

The service at Ken Ganley East is exceptional! Everyone greets you by name, they are friendly and professional. The reason I bought my second Subaru from here is the service department! Great work More

by Nolagrl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Hatcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Caja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giovanni Casella
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Jun 22, 2022 -

Ken Ganley Subaru Wickliffe responded

Thank you for the five stars! We're happy to hear that the crew could assist you during your visit with us and we hope to see you back at Ganley Subaru East for all of your future auto needs.

Jun 23, 2022 -

Ken Ganley Subaru Wickliffe responded

Hi, we appreciate your positive review of your experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 25, 2022

Subaru provided excellent service for my 2019 Ascent, The manager and staff went above and beyond to address my service concerns. More

by jkgod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayli Holschuh, Phil Almas
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Mar 25, 2022 -

Ken Ganley Subaru Wickliffe responded

It was our privilege to serve you! Thanks for trusting Ganley Subaru East with your Ascent and please don't hesitate to reach out if we can be of service again in the future!

November 29, 2021

Super Convenient! The location makes it very easy to drop off my car before work and pick it up during my lunch break More

by jbrady1975
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Callender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 30, 2021 -

Ken Ganley Subaru Wickliffe responded

Hi, we are very happy we could provide you with a positive experience! Thank you, and have a fantastic day!

Nov 30, 2021 -

Ken Ganley Subaru Wickliffe responded

Hi, we are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

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