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Ken Ganley Subaru Wickliffe - Service Center

Wickliffe, OH

4.9
352 Reviews
Call Service Center (440) 585-1000

352 Reviews of Ken Ganley Subaru Wickliffe - Service Center

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March 27, 2025

Always courteous, professional, and helpful; explaining their diagnosis and the necessary work to be done. Trustworthy. More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Caja
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2025 -

Ken Ganley Subaru Wickliffe responded

Joe, thank you for your kind words! We're delighted to hear that our team at Ken Ganley Subaru Wickliffe provided courteous and professional service. We appreciate your trust in us!

Mar 28, 2025 -

Ken Ganley Subaru Wickliffe responded

Hi Joe, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 26, 2025

Excellent service, professional and helpful customer service representatives, and work well done in a timely manner. They kept me apprised on the work that needed to be done. More

by tazbird3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
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Mar 27, 2025 -

Ken Ganley Subaru Wickliffe responded

Thank you for sharing your positive experience with us at Ken Ganley Subaru Wickliffe! We're delighted to hear that our team provided excellent service and kept you informed throughout the process. We appreciate your feedback and look forward to serving you again in the future!

Mar 28, 2025 -

Ken Ganley Subaru Wickliffe responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 26, 2025

Fantastic dealership Joy along with the service department was top notch Very thorough with ever More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dario Miocic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Annette Wagoner- Salvatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giovanni
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Mar 26, 2025 -

Ken Ganley Subaru Wickliffe responded

Chris, Thanks for the stellar rating! We're glad you had a great experience! - Ken Ganley Subaru Wickliffe

March 21, 2025

Everyone at Ganley pays attention to the needs of the customers. Today, Franco noticed me waiting and pinch-hit for a colleague who was out. It was a busy day but Franco helped me as soon as he was free More

by pv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco Lanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Annette Wagoner- Salvatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Young in Sales
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Mar 23, 2025 -

Ken Ganley Subaru Wickliffe responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

March 14, 2025

My wife and I have been customers at Ganley Subaru for many years. The people are great and the see is wonderful. More

by Jeffrey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Leovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giovanni?
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Mar 14, 2025 -

Ken Ganley Subaru Wickliffe responded

Jeffrey, thank you for your continued loyalty to Ken Ganley Subaru Wickliffe! We're delighted to hear that you & your wife have had such positive experiences with our team over the years. We look forward to continuing to serve you both in the future!

March 12, 2025

So far they always go above and beyond to help, always seem like they really care. More

by Gradovanic0214
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Eggers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 12, 2025 -

Ken Ganley Subaru Wickliffe responded

Thank you for your confidence in Ken Ganley Subaru Wickliffe! We are grateful to have you as a customer!

March 05, 2025

Giovanni is great. The whole staff kept me informed through out the whole process. They are the best More

by domenicnoce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Hatcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franco Lanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Caja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Caja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Velez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Campoletti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Clement
5.0
This rating includes all reviews, with more weight given to recent reviews.
Annette Wagoner- Salvatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harley Vecchio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giovanni
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Mar 06, 2025 -

Ken Ganley Subaru Wickliffe responded

Thank you for trusting Giovanni & the Ken Ganley Subaru Wickliffe team with your service needs! We appreciate the awesome feedback and look forward to serving you again next time!

March 05, 2025

Spent over $2500 on repairs a couple weeks ago and my car still wants to stall out on me. 37000 miles on it- not even 7 years old yet. Looks like I got a lemon. More

by Zovinc12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon
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Mar 09, 2025 -

Ken Ganley Subaru Wickliffe responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Subaru Wickliffe did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

March 02, 2025

Great people. Wonderful service. Always let's you know if there are any problems that need to get fixed. More

by colleensalamone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco Lanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 03, 2025 -

Ken Ganley Subaru Wickliffe responded

We're delighted to hear that you had a positive experience with our team at Ken Ganley Subaru Wickliffe! It's great to know our service and communication met your expectations. Thank you for the feedback!

February 27, 2025

Service Rep Jason Caja was exceptional with multiple communications that my particular case required and he took the time to thoroughly explain its status and situations - always answering my questions More

by Paula K.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Caja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 27, 2025 -

Ken Ganley Subaru Wickliffe responded

Paula, we're delighted to hear that Jason provided exceptional service and clear communication during your visit at Ken Ganley Subaru Wickliffe. Thank you for sharing your positive experience with us!

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