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Ken Ganley Subaru Wickliffe - Service Center
Wickliffe, OH
344 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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Service Communication
344 Reviews of Ken Ganley Subaru Wickliffe - Service Center
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March 02, 2025
Great people. Wonderful service. Always let's you know if there are any problems that need to get fixed. Wonderful service. Always let's you know if there are any problems that need to get fixed. More
by colleensalamone
Employees Worked With
February 27, 2025
Service Rep Jason Caja was exceptional with multiple communications that my particular case required and he took the time to thoroughly explain its status and situations - always answering my questions communications that my particular case required and he took the time to thoroughly explain its status and situations - always answering my questions patiently. Very knowledgeable and courteous. Wonderful to work with. A+ More
by Paula K.
Employees Worked With
February 26, 2025
Well run . Every one is courteous and competent. They make what is a difficult task for an older woman as pleasant as it could possibly be. Thank you. Every one is courteous and competent. They make what is a difficult task for an older woman as pleasant as it could possibly be. Thank you. More
by Sandra
Employees Worked With
Giovanni Casella & Brandon Beck
February 25, 2025
They have an incredibly friendly and knowledgeable staff ready to answer any questions that you may have. Impeccable sales and service teams. ready to answer any questions that you may have. Impeccable sales and service teams. More
by Chris
February 21, 2025
Very friendly and courteous. Work down quickly. I would refer people to their service department. Work down quickly. I would refer people to their service department. More
by Deborahcollins58
February 19, 2025
ABSOLUTELY THE BEST SERVICE DEPARTMENT! !!! I can’t imagine taking my car elsewhere! Service, kindness, efficiency and skill are all top priorities. We have bought three Subarus from Ganle !!! I can’t imagine taking my car elsewhere! Service, kindness, efficiency and skill are all top priorities. We have bought three Subarus from Ganley East and due to the service department (especially Giovanni), I’m sure we will buy our next Subaru from Ganley East too! I can’t say enough about the entire Service Department. More
by stevenedie
January 31, 2025
I had oil change and what went with it. I asked that the clock AC settings be fixed. I didn’t notice they did not do these things until was on the road Now I have to go back to have the I asked that the clock AC settings be fixed. I didn’t notice they did not do these things until was on the road Now I have to go back to have them done More
by Corning300
Employees Worked With
January 31, 2025
I’m treated with respect and have been impressed with the knowledge of your service people. I love my Forester and Ken Ganley Subaru has been a great help in keeping my baby running smoothly and safely. knowledge of your service people. I love my Forester and Ken Ganley Subaru has been a great help in keeping my baby running smoothly and safely. More
by EyeStamp
Employees Worked With
January 29, 2025
Jason Caja, Service Advisor, at Ken Ganley Subaru in Wickliffe, OH provided outstanding service. Communication was on point, keeping me up to date On the progress of the service is needed by 2021 Subaru Wickliffe, OH provided outstanding service. Communication was on point, keeping me up to date On the progress of the service is needed by 2021 Subaru Forester. He was also very helpful in providing further information about my car as well as services offered by Subaru. More
by puttermom
Employees Worked With
Other Employees :
Harley was very helpful in getting an appointment for my car servicing and providing me with a loaner.
