Ken Ganley Subaru Wickliffe - Service Center
Wickliffe, OH
319 Reviews of Ken Ganley Subaru Wickliffe - Service Center
I was in the Service Department for a 60,000 mile check up on my 2017 Forester. The service was done on time and the staff was pleasant. They contacted me ( As they said they would) after the inspection it up on my 2017 Forester. The service was done on time and the staff was pleasant. They contacted me ( As they said they would) after the inspection it was discovered I needed front breaks. I was given a price and the service was performed. More
I am always impressed by how smoothly things run. As well as how everyone is very helpful. I would especially like to mention Joe Vitale. I am always a little nervous when I come in for service. Toda As well as how everyone is very helpful. I would especially like to mention Joe Vitale. I am always a little nervous when I come in for service. Today I was late & felt bad about it. Joe Assured me from the start not to worry I was fine & my car would be taken care of as scheduled. He also kept in touch with me as far as what was going on. I didn’t realize I needed new front brakes. I am so glad he pointed that out to me so I could get it done now instead of having to make another appt. I really felt he was in control of things & I had no doubt my car was in good hands More
Realizing that the service would take longer than the time needed for an oil change, they provided me with a ride home and then back to the dealership to pick up my car. Luckily they discovered a screw i time needed for an oil change, they provided me with a ride home and then back to the dealership to pick up my car. Luckily they discovered a screw in my tire and repaired that before I even had notice of a loss of air pressure in the tire. More
Service advisor, Joshuah Nassan, great to work with. The Subaru Wickliffe team is always top notch. They keep you updated every step of the way and provide professional friendly service. As a bonus, The Subaru Wickliffe team is always top notch. They keep you updated every step of the way and provide professional friendly service. As a bonus, the coffee is great too! They always do their best! More
Have been with this branch for a while. They are trustful and professional. I would recommend to any subaru owners. They are trustful and professional. I would recommend to any subaru owners. More
Great service from Subaru Wickliffe, as usual. They always go above & beyond. Very professional, friendly & explain everything that's being done. My Crosstrek got it's 1st annual check, everything They always go above & beyond. Very professional, friendly & explain everything that's being done. My Crosstrek got it's 1st annual check, everything is great More
Manager and staff Exceeded expectations, friendly, efficient and professional Vehicle looks great! Service report detailed efficient and professional Vehicle looks great! Service report detailed More
I took my car to get a new serpentine belt replaced because my vehicle was overdue. I requested the service dept to check my wheel hubs and front brakes because I heard metal on metal scraping when I d because my vehicle was overdue. I requested the service dept to check my wheel hubs and front brakes because I heard metal on metal scraping when I drive. Fortunately, my brakes and wheel hubs were fine the scraping I heard from the rusting backing plate was not a safety issue! Great service! More
The service department staff are polite, professional and were well prepared for my service visit. They were fully aware of the vehicles service history. Their forecast for the required maintenance was accu were well prepared for my service visit. They were fully aware of the vehicles service history. Their forecast for the required maintenance was accurate within a few minutes. More
I've leased a few cars from Ken Ganley and they're always super nice and get me what I need. I was in for service this last time. They were prompt, courteous and efficient. Joe was very friendly. super nice and get me what I need. I was in for service this last time. They were prompt, courteous and efficient. Joe was very friendly. More