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Ken Ganley Subaru Wickliffe - Service Center

Wickliffe, OH

4.9
350 Reviews
Call Service Center (440) 585-1000

350 Reviews of Ken Ganley Subaru Wickliffe - Service Center

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April 24, 2023

Ken Ganley Subaru's waiting area is exceptional. The staff our very pleasant and the service department is informative and do a good job. More

by Kathleen216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Caja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe (was stationed at the service desk when we arrived. He was excellent
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Apr 26, 2023 -

Ken Ganley Subaru Wickliffe responded

Thank you for trusting the Ken Ganley Subaru Wickliffe team with your service needs, Kathleen! We appreciate your business, as well as your kind comments, and look forward to seeing you next time!

April 23, 2023

Dealt w ganley since 2019 offering positive review of their service glad to help me More

by RFWALTERIH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Hatcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Caja
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Almas, Serge Akilimali
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Apr 25, 2023 -

Ken Ganley Subaru Wickliffe responded

Thank you for trusting the Ken Ganley Subaru Wickliffe team with your service needs! We're truly grateful for all of your support over the past few years and look forward to serving you for many more. Take care!

Apr 26, 2023 -

Ken Ganley Subaru Wickliffe responded

Hi, thank you for taking the time to leave a review for us at Ken Ganley Subaru Wickliffe. We're happy we could meet your expectations! We hope to be of service to you again in the future. Best wishes, Ken Ganley Subaru Wickliffe

April 23, 2023

Awesome team, swift response, immaculate service, dependable, clean premises, not to forget good coffee in the waiting area. More

by SURYA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco Lanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 25, 2023 -

Ken Ganley Subaru Wickliffe responded

Thank you for the wonderful feedback! We appreciate you visiting us here at Ken Ganley Subaru Wickliffe and look forward to seeing you again next time!

Apr 26, 2023 -

Ken Ganley Subaru Wickliffe responded

Surya, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ken Ganley Subaru Wickliffe. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 23, 2023

Joe got me checked in got the work completed as quickly as possible. Thanks to the team for the 30k check up. Looking forward to many years with our Forester. More

by WALTERK8088
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe in Service
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Apr 25, 2023 -

Ken Ganley Subaru Wickliffe responded

Thank you for trusting Ken Ganley Subaru Wickliffe with your Forester's 30k service, Walter! Joe & the team appreciate your kind feedback and look forward to seeing you again next time!

Apr 26, 2023 -

Ken Ganley Subaru Wickliffe responded

Hi, thank you for your kind review; we are happy to pass along your comments to Joe here at Ken Ganley Subaru Wickliffe! Please don't hesitate to reach out if there's anything additional we can do for you.

April 22, 2023

I received excellent service and the staff kept me informed on the work being done. More

by BOBANDLYN73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember names.
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Apr 24, 2023 -

Ken Ganley Subaru Wickliffe responded

We're so happy to help! Thank you for trusting Ken Ganley Subaru Wickliffe with your vehicle!

April 22, 2023

Nice, friendly, helpful even AFTER you've bought your car. They believe in customer satisfaction. I would buy another car from them. More

by JANIE91653
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Nossan
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Apr 25, 2023 -

Ken Ganley Subaru Wickliffe responded

Thank you for the kind review! We're honored to receive your support and look forward to working with you again in the future. Take care! - The Ken Ganley Subaru Wickliffe Team

Apr 26, 2023 -

Ken Ganley Subaru Wickliffe responded

Hi, we're glad you had such a wonderful experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

April 22, 2023

Polite and easy to work with. Work was done in a neat manner. Kept me informed on progress. More

by ALEXANDERLGUBA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Hatcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Annette Wagoner- Salvatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Grad - great, Phil Almas
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Apr 25, 2023 -

Ken Ganley Subaru Wickliffe responded

Thanks for sharing your experience, Alexander! We appreciate you trusting the Ken Ganley Subaru Wickliffe team with your vehicle and hope you won't hesitate to reach out if we can be of service again in the future!

Apr 26, 2023 -

Ken Ganley Subaru Wickliffe responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 21, 2023

On time, clean, pleasant people, and kept me informed. Joe was very helpful. Car wash was an added bonus. More

by JENNIFERARTIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Report | Print
Apr 24, 2023 -

Ken Ganley Subaru Wickliffe responded

We're glad to hear that you had a great experience with us, Jennifer! Thank you for choosing Ken Ganley Subaru Wickliffe and for taking the time to share your feedback!

April 21, 2023

OK Convent and easy to get vehicle back on service record and track. thanks Missing last word Thanks More

by JG3580
Recommend Dealer
Yes
Employees Worked With
Erica
Report | Print
Apr 24, 2023 -

Ken Ganley Subaru Wickliffe responded

Thank you for taking the time to leave us a review! Our Ken Ganley Subaru Wickliffe team appreciates your business and looks forward to seeing you again next time!

April 21, 2023

The sales experience was outstanding. Brandon Miles was professional and knowledgeable. He explained everything very well. More

by Tomas
Recommend Dealer
Yes
Employees Worked With
Brandon Miles
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Apr 24, 2023 -

Ken Ganley Subaru Wickliffe responded

Tomas, thank you so much for taking the time to review your recent experience with Brandon & the Ken Ganley Subaru Wickliffe team! We're grateful for your business and hope we have the opportunity to work with you again in the future!

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