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Ken Ganley Subaru Wickliffe - Service Center

Wickliffe, OH

4.9
303 Reviews
Call Service Center (440) 585-1000

303 Reviews of Ken Ganley Subaru Wickliffe - Service Center

Sort by
April 21, 2023

On time, clean, pleasant people, and kept me informed. Joe was very helpful. Car wash was an added bonus. More

by JENNIFERARTIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Report | Print
Apr 24, 2023 -

Ken Ganley Subaru Wickliffe responded

We're glad to hear that you had a great experience with us, Jennifer! Thank you for choosing Ken Ganley Subaru Wickliffe and for taking the time to share your feedback!

April 21, 2023

OK Convent and easy to get vehicle back on service record and track. thanks Missing last word Thanks More

by JG3580
Recommend Dealer
Yes
Employees Worked With
Erica
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Apr 24, 2023 -

Ken Ganley Subaru Wickliffe responded

Thank you for taking the time to leave us a review! Our Ken Ganley Subaru Wickliffe team appreciates your business and looks forward to seeing you again next time!

April 21, 2023

The sales experience was outstanding. Brandon Miles was professional and knowledgeable. He explained everything very well. More

by Tomas
Recommend Dealer
Yes
Employees Worked With
Brandon Miles
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Apr 24, 2023 -

Ken Ganley Subaru Wickliffe responded

Tomas, thank you so much for taking the time to review your recent experience with Brandon & the Ken Ganley Subaru Wickliffe team! We're grateful for your business and hope we have the opportunity to work with you again in the future!

April 21, 2023

Erica was the person on the chat who helped me make my appointment. she was very thorough. Jason answered all my questions and got everything done just perfectly. The cashier lady was super nice too. My s More

by SYLVIAMUSTONEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Swyt Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Caja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Caja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : nice lady in the cashier's office
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Apr 24, 2023 -

Ken Ganley Subaru Wickliffe responded

Sylvia, thank you again for this glowing review about Erica, Robert, and the crew here at Ken Ganley Subaru Wickliffe. We also appreciate you updating the rating to reflect what a wonderful experience you had with us. We were delighted to assist you with service, and we hope you continue to visit us for your future automotive needs!

April 21, 2023

Quick and easy, called me once it was done. Affordable prices too. Every need was met! More

by MICHAEL_28_ANDREWS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Clement
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 24, 2023 -

Ken Ganley Subaru Wickliffe responded

We're glad our team could meet your expectations, Michael! Take care and thanks for your business, from all of us here at Ken Ganley Subaru Wickliffe!

April 21, 2023

Excellent service and communication. Would recommend to anyone I know and would definitely buy my next car here More

by ANNRN1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Hatcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 24, 2023 -

Ken Ganley Subaru Wickliffe responded

We're thrilled to hear you had a great experience at Ken Ganley Subaru Wickliffe! Thank you for sharing your recommendation and for choosing us for your car needs! We look forward to assisting you with your next purchase!

April 20, 2023

Place is very clean, everyone Sean to work great together , a nice experience for me. More

by JOEKOLENCIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Hatcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franco Lanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Almas
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Apr 21, 2023 -

Ken Ganley Subaru Wickliffe responded

Thank you, Joe! We're so proud of Sean and the team for making this a five-star experience! - Ken Ganley Subaru Wickliffe

Apr 26, 2023 -

Ken Ganley Subaru Wickliffe responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Subaru Wickliffe. If you have any further questions, please give us a call. We're always happy to help!

April 20, 2023

i had may vechicle serviced without a appointment and within the estimated time. great job More

by RICHARDGOZELANCZYK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco Lanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 21, 2023 -

Ken Ganley Subaru Wickliffe responded

Thank you for visiting Ken Ganley Subaru Wickliffe, Richard! We appreciate you taking the time to share your experience and hope to see you again in the future!

Apr 26, 2023 -

Ken Ganley Subaru Wickliffe responded

Hi, we are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know!

April 20, 2023

good communication throughout process. Felt the radiator flush was bit steep. Car was returned cleaned and repaired. Overall I choose to maintain my car with your dealership for the care t More

by CAVSCHEF1641
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Hatcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franco Lanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Caja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Campoletti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Clement
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 24, 2023 -

Ken Ganley Subaru Wickliffe responded

Thank you for trusting the Ken Ganley Subaru Wickliffe team with the care of your vehicle! We appreciate your feedback and look forward to serving you again next time!

Apr 26, 2023 -

Ken Ganley Subaru Wickliffe responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 20, 2023

Great service waiting room small. Everyone friendly timing exactly as stated. People in office area need to watch language as I sat in showroom area More

by Ginger05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Almas
Report | Print
Apr 24, 2023 -

Ken Ganley Subaru Wickliffe responded

Thank you for taking the time to review your recent visit here at Ken Ganley Subaru Wickliffe! We appreciate the feedback and will make sure it gets passed along to our team. Take care and please don't hesitate to reach out if we can be of service again in the future!

Apr 26, 2023 -

Ken Ganley Subaru Wickliffe responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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