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Ken Ganley Subaru Wickliffe - Service Center

Wickliffe, OH

4.9
318 Reviews

318 Reviews of Ken Ganley Subaru Wickliffe - Service Center

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January 05, 2025

This dealership has worked hard to make my purchase the best experience ever. They are very professional but fun to work with. More

by SUNSHINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Vitale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Ken Ganley Subaru Wickliffe responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 29, 2024

Person in charge was excellent. He explained everything and was courteous and efficient. Would use him again. More

by SoonerJK41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco Lanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Ken Ganley Subaru Wickliffe responded

We're delighted to hear that you had a great experience with our team at Ken Ganley Subaru Wickliffe! It's wonderful knowing everything was explained clearly and efficiently. We look forward to assisting you again in the future! Safe travels!

December 29, 2024

Easy to work with. Highly professional, courteous, paying attention to details. Providing shuttle when needed. More

by Eugene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco Lanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Caja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giovanni, service advisor
Dec 31, 2024 -

Ken Ganley Subaru Wickliffe responded

Eugene, we're delighted to hear you had a seamless experience with our team at Ken Ganley Subaru Wickliffe. Thank you for highlighting the professionalism and attention to detail! Safe travels ahead!

Jan 01, 2025 -

Ken Ganley Subaru Wickliffe responded

Hello Eugene, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 23, 2024

Very pleased. Service was excellent Staff is very nice and courteous and knowledgeable thank you More

by Debbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco Lanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harley Vecchio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Ken Ganley Subaru Wickliffe responded

Hi Debbie, we're happy to hear you had a great experience with our service and staff at Ken Ganley Subaru Wickliffe. We look forward to serving you again! Safe travels!

December 20, 2024

The staff and service provided at this dealership, especially in the service department is outstanding. I always have excellent, friendly service. Jason Caja is very patient, kind, knowledgeable, and More

by AKrekel45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Caja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2024 -

Ken Ganley Subaru Wickliffe responded

We're delighted to hear that you consistently receive outstanding service from our team at Ken Ganley Subaru Wickliffe. It's great to know Jason has been patient and helpful during your visits. Thank you for sharing your experience!

December 19, 2024

Ganley Subaru of Wickliffe did a wonderful job of taking care of our 2018 Crosstrek. Giovanni on the Service Team was very helpful. My wife noticed her check engine light came on in the morning and I immed More

by sarvertim
Workmanship
Recommend Dealer
Yes
Employees Worked With
Giovanni Casella
Dec 20, 2024 -

Ken Ganley Subaru Wickliffe responded

Sarvertim, we're delighted to hear that Giovanni and the Ken Ganley Subaru Wickliffe team were able to assist you promptly with your Crosstrek. Thank you for sharing your experience! Safe travels ahead!

December 17, 2024

Very nice service and pretty fast. I scheduled earlier online and they called me to confirm. It was very smooth when I visited there. Franco did everything and explained to me all the More

by XC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco Lanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2024 -

Ken Ganley Subaru Wickliffe responded

We're delighted to hear that Franco and the team at Ken Ganley Subaru Wickliffe provided you with such a smooth experience. Thank you for taking the time to share your positive feedback!

December 17, 2024

The staff is never too busy to put down what they are doing to speak with the customers. The areas are always clean and neat. More

by Bwaddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Vitale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2024 -

Ken Ganley Subaru Wickliffe responded

Thank you for highlighting the attentive service and clean facilities at Ken Ganley Subaru Wickliffe! We appreciate your feedback and look forward to seeing you again.

December 17, 2024

Great service from beginning to end, and per usual! Can’t say enough good things about this service department. Keep up the good work! More

by mbissler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Caja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2024 -

Ken Ganley Subaru Wickliffe responded

Thank you for the fantastic feedback! We're delighted to hear that our service department at Ken Ganley Subaru Wickliffe consistently meets your expectations. We appreciate your support and look forward to serving you again!

December 13, 2024

Top notch vehicle service. The only place we take our Forester for service. Professional. Competitive prices. Quality More

by kpullen1153
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Velez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

Ken Ganley Subaru Wickliffe responded

Thank you for trusting Ken Ganley Subaru Wickliffe with your Forester's service needs! We're delighted to hear that our team consistently provides top-notch, professional care at competitive prices. We look forward to continuing to serve you in the future!

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