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Ken Ganley Subaru Wickliffe - Service Center

Wickliffe, OH

4.9
378 Reviews
Call Service Center (440) 585-1000

378 Reviews of Ken Ganley Subaru Wickliffe - Service Center

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July 01, 2025

Everyone at the dealership had an emphasis on service! I’ve had nothing but great experiences in the service department. More

by mdbosko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annette Wagoner- Salvatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Beck
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Jul 01, 2025 -

Ken Ganley Subaru Wickliffe responded

We're delighted to hear about your positive experiences with the service department at Ken Ganley Subaru Wickliffe! Our team is dedicated to providing top-notch service, and we appreciate your feedback. Thanks for choosing us!

June 26, 2025

Easy to make an appointment for service. Service took the time to explain what the car needed done after the inspection and went over the price and the time the car would be finished. More

by clehotsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni Casella
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Jun 27, 2025 -

Ken Ganley Subaru Wickliffe responded

Clehotsky, we're delighted to hear that our Ken Ganley Subaru Wickliffe team made your service appointment smooth and informative. Thank you for sharing your experience with us!

June 22, 2025

The Service staff are outstanding! I always feel that my Forester is in great hands. More

by acook413
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Caja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 23, 2025 -

Ken Ganley Subaru Wickliffe responded

Thank you for trusting the Ken Ganley Subaru Wickliffe team with the care of your Forester! We appreciate your support and look forward to seeing you at your next visit!

June 21, 2025

Everyone at the dealership are very Knowledgeable and caring. No matter what department they are in More

by susanl7022@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dario Miocic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tommy Hatcher service
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Jun 21, 2025 -

Ken Ganley Subaru Wickliffe responded

Thank you for the wonderful feedback! We're delighted to hear that our team at Ken Ganley Subaru Wickliffe made a positive impression across all departments. We appreciate your support and look forward to serving you again in the future!

June 21, 2025

Love it, the experience was excellent. ,people are very nice, good coffee, place always clean More

by Mac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Hatcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Caja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Caja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Clement
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Eggers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 23, 2025 -

Ken Ganley Subaru Wickliffe responded

Thank you for visiting Ken Ganley Subaru Wickliffe! We appreciate your kind comments and hope to see you again next time!

June 14, 2025

Jason Caja has exceptional customer service and an asset to the team! Thank you for your attention to detail and follow through on service. More

by Benprusher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Caja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harley Vecchio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 16, 2025 -

Ken Ganley Subaru Wickliffe responded

Thank you for highlighting Jason's exceptional service at Ken Ganley Subaru Wickliffe! We're delighted to know his attention to detail and follow-through made a positive impact on your experience. We appreciate your feedback!

June 09, 2025

I have been a Subaru owner for the past 15+ years and have been very satisfied with their service department and the two Foresters that I have owned. More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Hatcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Caja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Caja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Annette Wagoner- Salvatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 09, 2025 -

Ken Ganley Subaru Wickliffe responded

James, we're delighted to hear about your long-term satisfaction with Ken Ganley Subaru Wickliffe and our service department! Thank you for being a loyal Subaru owner.

June 08, 2025

Very good service. I will be using yor service in the future. I will recommend you dealership to my friends. Thank you!! More

by bubbyvera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy
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Jun 09, 2025 -

Ken Ganley Subaru Wickliffe responded

Hi Bubby, thank you for the wonderful feedback! We're delighted to hear that you're planning to return and recommend Ken Ganley Subaru Wickliffe. We look forward to serving you again in the future! Safe travels!

Jun 11, 2025 -

Ken Ganley Subaru Wickliffe responded

Hi, we are very happy we could provide you with a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

June 07, 2025

Went in to get tailgate fixed, wouldn't open. Jason went out to car and pressing latch, counting beeps, etc... opened it! No body work needed! And the discounts! Thanks all! More

by gcznadel
Recommend Dealer
Yes
Employees Worked With
Jason Caja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joy Taylor
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Jun 09, 2025 -

Ken Ganley Subaru Wickliffe responded

We're delighted to hear that Jason was able to assist you during your recent visit at Ken Ganley Subaru Wickliffe. We're glad everything worked out smoothly and appreciate the shoutout!

June 06, 2025

Ken Ganley of Wickliffe staff are very friendly and professional and have been every time I visit the dealership. More

by Pleased New Subaru Driver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy
Report | Print
Jun 09, 2025 -

Ken Ganley Subaru Wickliffe responded

Thank you for sharing your experience with us! We're delighted to hear that our team at Ken Ganley Subaru Wickliffe consistently provides friendly and professional service. We look forward to seeing you again soon!

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