Back

Ken Ganley Subaru Wickliffe - Service Center

Wickliffe, OH

4.9
367 Reviews

367 Reviews of Ken Ganley Subaru Wickliffe - Service Center

Sort by
June 03, 2025

Very upfront and direct with service. I appreciate Giovanni keeping me updated throughout the process. More

by Tarah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni
Jun 04, 2025 -

Ken Ganley Subaru Wickliffe responded

Tarah, we're glad to hear Giovanni kept you informed and provided great service at Ken Ganley Subaru Wickliffe. Thanks for the feedback!

June 03, 2025

Excellent service- the staff takes the time to listen to customer concerns-thank u much More

by laribus77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Caja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2025 -

Ken Ganley Subaru Wickliffe responded

We're glad this experience could earn us five stars! Thank you! - Ken Ganley Subaru Wickliffe

June 03, 2025

Giovanni Netta And the entire staff kept me informed and made sure i was taken care of More

by domenicnoce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annette Wagoner- Salvatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2025 -

Ken Ganley Subaru Wickliffe responded

We're happy to hear Giovanni & the team took great care of you during your recent visit here at Ken Ganley Subaru Wickliffe! Thanks so much for your business and please don't hesitate to reach out if we can be of service again in the future!

June 01, 2025

I have my car serviced here and Franco and the techs are always great. I never have to wait long and they keep me informed on the status from start to finish. They are always up front and transparent with More

by rajk6569
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco Lanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

Ken Ganley Subaru Wickliffe responded

Hi Raj, thank you for sharing your experience with us! We're delighted to hear that Franco and the team at Ken Ganley Subaru Wickliffe provide such efficient and transparent service. We appreciate your trust in us for your car's needs!

May 30, 2025

The service man I dealt with was pleasant. My scheduled appointment was timely and efficient More

by margeelmo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Caja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2025 -

Ken Ganley Subaru Wickliffe responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 23, 2025

Everything went well and Giovanni was so helpful and kept me updated while my car was being serviced. Always a pleasant experience! More

by sarahvolker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni Casella
May 23, 2025 -

Ken Ganley Subaru Wickliffe responded

Sarah, we're delighted to hear that Giovanni provided you with excellent service at Ken Ganley Subaru Wickliffe. Thank you for sharing your positive experience!

May 23, 2025

I experienced professionalism, politeness and efficiency when I brought my Subaru in for maintenance. I was consulted about a part that was recommended to be replaced. I agreed and waited a short time for t More

by Barbara Latini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annette Wagoner- Salvatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tommy
May 23, 2025 -

Barbara Latini responded

Customer service was excellent! Thank you, Tommy for answering some questions and for your assistance after the maintenance was completed on my car!

May 23, 2025 -

Ken Ganley Subaru Wickliffe responded

Barbara, we're delighted to hear about your positive experience with our team at Ken Ganley Subaru Wickliffe. Thank you for trusting us with your vehicle's maintenance and sharing such kind words! Safe travels until we see you next time!

May 23, 2025

The staff was very friendly and knowledgeable. The quote was explained yo me and I was not pressured to agree yo any repairs. Repairs were made in a timely fashion and the staff kept me informe More

by mabdhc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni
May 25, 2025 -

Ken Ganley Subaru Wickliffe responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Subaru Wickliffe. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 18, 2025

Very attentive and thorough. Everything was explained well and the process was seamless. Brandon was great! More

by Darcia64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
May 19, 2025 -

Ken Ganley Subaru Wickliffe responded

We're delighted to hear that Brandon and the team at Ken Ganley Subaru Wickliffe provided such attentive service. Thanks for sharing your experience with us!

May 14, 2025

Called this AM for oil change and got a 4:15 appointment. Was able to go bicycling while car was done. Communicated through texting and picked up when done. Car washed and recommend actions given. More

by rlardner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Hatcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025 -

Ken Ganley Subaru Wickliffe responded

We're glad to hear you had a smooth and convenient experience with us at Ken Ganley Subaru Wickliffe. It's great that our team could accommodate your schedule and keep you informed throughout the process. Thanks for choosing us!

1
...