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Ken Ganley Subaru Wickliffe - Service Center

Wickliffe, OH

4.9
303 Reviews
Call Service Center (440) 585-1000

303 Reviews of Ken Ganley Subaru Wickliffe - Service Center

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November 23, 2024

It is a good dealership. The service man I had today was great - the last one not so much. More

by J hoppert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
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November 23, 2024

SIMPLY THE BEST SERVICE DEPARTMENT! !! Kindness abounds! I’m SO grateful. Thank you so much! More

by stevenedie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco Lanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Vitale
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 21, 2024

As always, excellent service! Timely status updates and notifications of issues. The Ganley service department is highly recommended. More

by snydercraig860
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Caja
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 21, 2024 -

Ken Ganley Subaru Wickliffe responded

Thank you for the glowing review! We're delighted to hear that our service team at Ken Ganley Subaru Wickliffe provided timely updates and excellent care. We appreciate your recommendation and look forward to serving you again in the future!

November 21, 2024

Service staff is friendly, courteous and always professional. They explain what they will do and advise, but do not oversell additional services that may be needed. More

by 1st Timer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco Lanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Annette Wagoner- Salvatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giovanni
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Nov 21, 2024 -

Ken Ganley Subaru Wickliffe responded

We're delighted to hear that our service staff at Ken Ganley Subaru Wickliffe provided a friendly and professional experience without any pressure. Thank you for sharing your positive feedback!

November 17, 2024

Friendly and helpful. Easy to schedule online. Nice waiting area, including play area for kids. More

by joanbutton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't recall name
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Nov 19, 2024 -

Ken Ganley Subaru Wickliffe responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 15, 2024

Everyone is friendly, helpful and knowledgeable. They always accommodate me for whatever I need. I will not go anywhere else for service on my Subaru. More

by aurso98400
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Miles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 16, 2024 -

Ken Ganley Subaru Wickliffe responded

Thank you for sharing your experience with Ken Ganley Subaru Wickliffe! We're delighted to know our team consistently provides friendly and accommodating service. We look forward to continuing to serve all your Subaru needs! Safe travels!

November 13, 2024

Jason is great but why do I have to write 15 words is this an assignment??? More

by Tsvach1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Caja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 13, 2024 -

Ken Ganley Subaru Wickliffe responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Subaru Wickliffe. If you have any further questions, please give us a call. We're always happy to help!

November 13, 2024

Best service center in all of North Eastern Ohio for the past nine years. I love how I am always updated on my scheduled service as the work is being completed More

by sweetlorraine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Caja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Annette Wagoner- Salvatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2024 -

Ken Ganley Subaru Wickliffe responded

Thank you for your loyalty and kind words about our service center at Ken Ganley Subaru Wickliffe! We're delighted to keep you informed during each visit, and we look forward to continuing this level of care.

November 12, 2024

Friendly service department and staff welcoming clear explanations and regular updates to timing would recommend More

by Mrmarc295
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serge Akilimali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon
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Nov 12, 2024 -

Ken Ganley Subaru Wickliffe responded

Thank you for recommending Ken Ganley Subaru Wickliffe! We're glad to hear our service department and staff provided clear explanations and regular updates. We appreciate your feedback!

November 12, 2024

Excellent service staff. They are always professional, prompt, and attentive to detail. I’m very happy with their work. More

by MJP
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Beck
Report | Print
Nov 13, 2024 -

Ken Ganley Subaru Wickliffe responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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