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Ken Ganley Subaru Wickliffe - Service Center

Wickliffe, OH

4.9
322 Reviews

322 Reviews of Ken Ganley Subaru Wickliffe - Service Center

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January 17, 2025

To all concerned: Yesterday, an extremely cold and snowy day, we happened to be in the neighborhood of Wickliffe Subaru, and decided perhaps they could take us for servicing. And, yes, we were serviced wit More

by roadrunners
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon in Service Dept.
Jan 17, 2025 -

Ken Ganley Subaru Wickliffe responded

Thank you for sharing your experience with us at Ken Ganley Subaru Wickliffe! We're delighted to hear that Brandon and our team provided excellent service, even on a busy afternoon. We appreciate your kind words and look forward to serving you again in the future!

January 15, 2025

Helpful and accommodating service. The staff was very polite and informative. They volunteered additional support without having to ask. More

by Douglas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Beck
Jan 15, 2025 -

Ken Ganley Subaru Wickliffe responded

Douglas, we're delighted to hear that our team at Ken Ganley Subaru Wickliffe provided you with such helpful and accommodating service. Thank you for sharing your experience!

January 12, 2025

Wonderful, friendly staff! Always greeted immediately and my car is always taken care of to keep it in best condition. Love this dealership! More

by Jclair424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco Lanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Ken Ganley Subaru Wickliffe responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 10, 2025

They did a great job fixing problem and we're very quick and thorough I recommend them again More

by Raymond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Caja
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2025 -

Ken Ganley Subaru Wickliffe responded

Hi Raymond! Thank you for leaving us this five-star review and for your kind words about our Ken Ganley Subaru Wickliffe service team! We'll see you next time!

January 05, 2025

This dealership has worked hard to make my purchase the best experience ever. They are very professional but fun to work with. More

by SUNSHINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Vitale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Ken Ganley Subaru Wickliffe responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 29, 2024

Person in charge was excellent. He explained everything and was courteous and efficient. Would use him again. More

by SoonerJK41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco Lanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Ken Ganley Subaru Wickliffe responded

We're delighted to hear that you had a great experience with our team at Ken Ganley Subaru Wickliffe! It's wonderful knowing everything was explained clearly and efficiently. We look forward to assisting you again in the future! Safe travels!

December 29, 2024

Easy to work with. Highly professional, courteous, paying attention to details. Providing shuttle when needed. More

by Eugene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco Lanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Caja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giovanni, service advisor
Dec 31, 2024 -

Ken Ganley Subaru Wickliffe responded

Eugene, we're delighted to hear you had a seamless experience with our team at Ken Ganley Subaru Wickliffe. Thank you for highlighting the professionalism and attention to detail! Safe travels ahead!

Jan 01, 2025 -

Ken Ganley Subaru Wickliffe responded

Hello Eugene, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 23, 2024

Very pleased. Service was excellent Staff is very nice and courteous and knowledgeable thank you More

by Debbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco Lanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harley Vecchio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Ken Ganley Subaru Wickliffe responded

Hi Debbie, we're happy to hear you had a great experience with our service and staff at Ken Ganley Subaru Wickliffe. We look forward to serving you again! Safe travels!

December 20, 2024

The staff and service provided at this dealership, especially in the service department is outstanding. I always have excellent, friendly service. Jason Caja is very patient, kind, knowledgeable, and More

by AKrekel45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Caja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2024 -

Ken Ganley Subaru Wickliffe responded

We're delighted to hear that you consistently receive outstanding service from our team at Ken Ganley Subaru Wickliffe. It's great to know Jason has been patient and helpful during your visits. Thank you for sharing your experience!

December 19, 2024

Ganley Subaru of Wickliffe did a wonderful job of taking care of our 2018 Crosstrek. Giovanni on the Service Team was very helpful. My wife noticed her check engine light came on in the morning and I immed More

by sarvertim
Workmanship
Recommend Dealer
Yes
Employees Worked With
Giovanni Casella
Dec 20, 2024 -

Ken Ganley Subaru Wickliffe responded

Sarvertim, we're delighted to hear that Giovanni and the Ken Ganley Subaru Wickliffe team were able to assist you promptly with your Crosstrek. Thank you for sharing your experience! Safe travels ahead!

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