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Ken Ganley Subaru Wickliffe - Service Center

Wickliffe, OH

4.9
314 Reviews

314 Reviews of Ken Ganley Subaru Wickliffe - Service Center

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December 20, 2024

The staff and service provided at this dealership, especially in the service department is outstanding. I always have excellent, friendly service. Jason Caja is very patient, kind, knowledgeable, and More

by AKrekel45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Caja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2024 -

Ken Ganley Subaru Wickliffe responded

We're delighted to hear that you consistently receive outstanding service from our team at Ken Ganley Subaru Wickliffe. It's great to know Jason has been patient and helpful during your visits. Thank you for sharing your experience!

December 19, 2024

Ganley Subaru of Wickliffe did a wonderful job of taking care of our 2018 Crosstrek. Giovanni on the Service Team was very helpful. My wife noticed her check engine light came on in the morning and I immed More

by sarvertim
Workmanship
Recommend Dealer
Yes
Employees Worked With
Giovanni Casella
Dec 20, 2024 -

Ken Ganley Subaru Wickliffe responded

Sarvertim, we're delighted to hear that Giovanni and the Ken Ganley Subaru Wickliffe team were able to assist you promptly with your Crosstrek. Thank you for sharing your experience! Safe travels ahead!

December 17, 2024

Very nice service and pretty fast. I scheduled earlier online and they called me to confirm. It was very smooth when I visited there. Franco did everything and explained to me all the More

by XC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco Lanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2024 -

Ken Ganley Subaru Wickliffe responded

We're delighted to hear that Franco and the team at Ken Ganley Subaru Wickliffe provided you with such a smooth experience. Thank you for taking the time to share your positive feedback!

December 17, 2024

The staff is never too busy to put down what they are doing to speak with the customers. The areas are always clean and neat. More

by Bwaddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Vitale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2024 -

Ken Ganley Subaru Wickliffe responded

Thank you for highlighting the attentive service and clean facilities at Ken Ganley Subaru Wickliffe! We appreciate your feedback and look forward to seeing you again.

December 17, 2024

Great service from beginning to end, and per usual! Can’t say enough good things about this service department. Keep up the good work! More

by mbissler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Caja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2024 -

Ken Ganley Subaru Wickliffe responded

Thank you for the fantastic feedback! We're delighted to hear that our service department at Ken Ganley Subaru Wickliffe consistently meets your expectations. We appreciate your support and look forward to serving you again!

December 13, 2024

Top notch vehicle service. The only place we take our Forester for service. Professional. Competitive prices. Quality More

by kpullen1153
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Velez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

Ken Ganley Subaru Wickliffe responded

Thank you for trusting Ken Ganley Subaru Wickliffe with your Forester's service needs! We're delighted to hear that our team consistently provides top-notch, professional care at competitive prices. We look forward to continuing to serve you in the future!

December 10, 2024

The service was excellent. My computer software was updated in my car. The only thing I would suggest is to have the technician go over the software updates with the customer. More

by louise.strauss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Beck - excellent service!
Dec 10, 2024 -

Ken Ganley Subaru Wickliffe responded

Louise, thank you for your feedback! We're glad to hear you had an excellent service experience at Ken Ganley Subaru Wickliffe. We appreciate your suggestion and will consider it for future improvements. Safe driving!

December 07, 2024

Friendly service and good customer service. Saleswoman Allie five stars. Overall pleasant experience buying a new car. More

by Stefanbergant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annette Wagoner- Salvatore
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Vitale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2024 -

Ken Ganley Subaru Wickliffe responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Subaru Wickliffe. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 05, 2024

Came for an oil change and tire rotation, everything was great from the time I pulled in and exited. Friendly staff and good coffee! I was out by the time promised! Thank you, Scott More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Vitale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Ken Ganley Subaru Wickliffe responded

Scott, we're delighted to hear that your visit for an oil change and tire rotation went smoothly at Ken Ganley Subaru Wickliffe. Our team is always here to provide friendly service and good coffee! Thanks for the kind words!

November 30, 2024

Everyone that I encountered were friendly, courteous, and professional. The service performed on my vehicle was completed in a timely manner. I was pleased with my experience there. More

by yusuf_mujahid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco Lanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Ken Ganley Subaru Wickliffe responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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