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Ken Ganley Subaru Wickliffe

Wickliffe, OH

4.9
2,237 Reviews
Ken Ganley Subaru Wickliffe takes a great deal of pride in helping our customers with entire car buying experience, ensuring that it's the best you ever had. We've helped many drivers from the neighboring communities of Cleveland, Painesville, Willoughby and Bedford OH get into the Subaru or used car of their dreams.
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28840 Euclid Ave

Wickliffe, OH

44092

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Showing 2,237 reviews

March 07, 2025

Car buying process was smooth and easy. Jeff Leovic was awesome to deal with and really showed me the ins and outs of the car I bought. More

by EMILYDENNISON3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Leovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Callender
Mar 10, 2025 -

Ken Ganley Subaru Wickliffe responded

Emily, we're delighted to hear that Jeff made your car-buying experience smooth and informative at Ken Ganley Subaru Wickliffe. Enjoy your new ride!

March 05, 2025

Spent over $2500 on repairs a couple weeks ago and my car still wants to stall out on me. 37000 miles on it- not even 7 years old yet. Looks like I got a lemon. More

by Zovinc12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon
Mar 09, 2025 -

Ken Ganley Subaru Wickliffe responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Subaru Wickliffe did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

March 05, 2025

Giovanni is great. The whole staff kept me informed through out the whole process. They are the best More

by domenicnoce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Hatcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franco Lanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Caja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Caja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Velez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Campoletti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Clement
5.0
This rating includes all reviews, with more weight given to recent reviews.
Annette Wagoner- Salvatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harley Vecchio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giovanni
Mar 06, 2025 -

Ken Ganley Subaru Wickliffe responded

Thank you for trusting Giovanni & the Ken Ganley Subaru Wickliffe team with your service needs! We appreciate the awesome feedback and look forward to serving you again next time!

March 03, 2025

One of the worst places you can buy from. I went in there with cash to buy a Jeep Renegade straight out.. I test drove it and loved it and started doing paperwork.. Next thing you know thae m More

by nick.jeschelnig
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Rich Barron
Mar 08, 2025 -

Ken Ganley Subaru Wickliffe responded

Hello, thank you for your feedback. We are sorry that your experience at Ken Ganley Subaru Wickliffe did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

March 03, 2025

Everyone that helped me at Ganley Subaru Wickliffe were fantastic and very helpful. I'm very pleased with my experience. Very professional and courteous every step of the way with me. I would highly rec More

by Doug
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Leovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Mihalic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lou Kosmerl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Callender, Rich Barron
Mar 04, 2025 -

Ken Ganley Subaru Wickliffe responded

Doug, we're delighted to hear that our team at Ken Ganley Subaru Wickliffe provided you with a fantastic experience. Thank you for recommending us, and we look forward to assisting you again in the future!

March 03, 2025

Great service provided by Joy and management. Communication was great and I was kept up to date during the process. More

by RUNS_NXS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joy Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2025 -

Ken Ganley Subaru Wickliffe responded

We're delighted to hear that Joy and the management team provided you with great service at Ken Ganley Subaru Wickliffe. Keeping our customers informed is a top priority, so we're glad communication was smooth throughout your experience!

March 03, 2025

My salesman, Matthew Ferdig, was wonderful. He was very polite and patient. The only reason I did not give 5 stars to the dealer is the car was said to be in “Like New Condition”. The exterior More

by KADENCOLLINS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Miles
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Ferdig, Rich Barron
Mar 04, 2025 -

Ken Ganley Subaru Wickliffe responded

Thank you for sharing your experience with us at Ken Ganley Subaru Wickliffe. We're glad to hear that Matthew provided excellent service, though we're sorry about the issue with the car's condition and any inconvenience it caused. Your feedback is valuable as we strive to improve our services, and we hope you're enjoying your new vehicle!

March 02, 2025

We were disappointed that they didn't charge the vehicle. Due to the cost of vehicles,they most certainly should have! More

by ARTDELIGHT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Miles
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Young
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2025

Jason in service is top notch. Always goes above and beyond. Sales side was okay to work with, wasn't 100% satisfied More

by TRACEYH794
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Caja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dario Miocic
3.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Buehner
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Beverly Rummell, James Callender
March 02, 2025

Great people. Wonderful service. Always let's you know if there are any problems that need to get fixed. More

by colleensalamone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco Lanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Ken Ganley Subaru Wickliffe responded

We're delighted to hear that you had a positive experience with our team at Ken Ganley Subaru Wickliffe! It's great to know our service and communication met your expectations. Thank you for the feedback!

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