Ken Ganley Subaru Wickliffe

Courteous - efficient - pleasant. I was greeted most courteously by the Service Rep. who listened attentively to my questions regarding problems I was having and promptly got back to I was greeted most courteously by the Service Rep. who listened attentively to my questions regarding problems I was having and promptly got back to me with the solution. Everything handled in a very professional and polite manner. More

Great service Jason quickly greeted me and went over my concerns. He kept me well informed while I waited and offered a loaner when he realized I may be waiting a w Jason quickly greeted me and went over my concerns. He kept me well informed while I waited and offered a loaner when he realized I may be waiting a while. Being informed definitely helps maintain confidence. I never once wondered what was going on. Once all parts were received service was completely and the issue corrected. Overall great experience. More

Best Car Buying Experience By far the fastest car buying experience ever! Everyone was so friendly and helpful, but Ken was awesome! He kept in touch with me throughout the proc By far the fastest car buying experience ever! Everyone was so friendly and helpful, but Ken was awesome! He kept in touch with me throughout the process and was ready with the paperwork when I picked the car up. I highly recommend them...and I absolutely LOVE my Outback! More

A excellent experience I just leased my second Subaru from Ganley East and like the first one it was a pleasant and easy experience. My sales person, Robert Swyt, was notch I just leased my second Subaru from Ganley East and like the first one it was a pleasant and easy experience. My sales person, Robert Swyt, was notch as he knows the Subaru line and put together a lease deal that fit my needs in a brief and pleasant process. Service is great to. More

Excellent job! I went through true car. A few dealers responded, but none near me. Emily was ON IT from the start and took care of everything! When I arrived, I w I went through true car. A few dealers responded, but none near me. Emily was ON IT from the start and took care of everything! When I arrived, I was given to Ken who really did an outstanding job. I"m very satisfied and am looking to get the next family car from them as well. More

Service Every time I go into have service done they are excellent. The cost you pay is definitely worth the service and honesty that you receive. I will conti Every time I go into have service done they are excellent. The cost you pay is definitely worth the service and honesty that you receive. I will continue to bring my vehicle back to this location because I trust them. More

New Lease Gino and Matt were really helpful and were patient while I decided on a lease. Matt answer all of my questions and gave me tips on the new car. Gino and Matt were really helpful and were patient while I decided on a lease. Matt answer all of my questions and gave me tips on the new car. More

Exceptional customer service Salesman Colin Coyne provided in-depth explanation of Subaru quality and engineering technology; both instrumental in convincing me that the best fit Salesman Colin Coyne provided in-depth explanation of Subaru quality and engineering technology; both instrumental in convincing me that the best fit for my needs would be the Crosstrek. More

Winter tire change to summer tires. I brought my vehicle in for tires. I had my summer ones installed and the winter ones removed. While there they changed the air filters for the clima I brought my vehicle in for tires. I had my summer ones installed and the winter ones removed. While there they changed the air filters for the climate control system and did a wheel alignment. I did store the tires at Ganley and also be prepared this takes about three hours for this service. More

Excellent as always WOW - even the "Customer Survey" get's a 5-star rating! Thanks Subaru....I can honestly say that I have never had a BAD experience with this solid tea WOW - even the "Customer Survey" get's a 5-star rating! Thanks Subaru....I can honestly say that I have never had a BAD experience with this solid team of professionals! More