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Ken Ganley Subaru North Olmsted

North Olmsted, OH

4.9
352 Reviews

25730 Lorain Rd

North Olmsted, OH

44070

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Showing 352 reviews

February 04, 2025

Service is always quick and thorough. Everyone with whom I spoke was friendly. I love my Crosstrek and I love the service I receive here at Ganley North Olmsted. More

by cdbarber
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everyone from the service department
Feb 10, 2025 -

Ken Ganley Subaru North Olmsted responded

Hi, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 04, 2025

Gannon & Nick did a Great Job I highly recommend them. Gannon greeted me when I entered the Dealership.. He did all the Correct thing to make sure I was in the Right Car. They were both very Professio More

by Bodyandsouldancers
Recommend Dealer
Yes
Employees Worked With
Gannon & Nick Mgr
Feb 10, 2025 -

Ken Ganley Subaru North Olmsted responded

Hello, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 01, 2025

Jimmy is very knowledgeable on the vehicles, friendly, not pushy. If someone asked me about buying a Subaru,I still have his card and would not hesitate to send them his way. More

by Kim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Tran
Feb 04, 2025 -

Ken Ganley Subaru North Olmsted responded

Kim, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Subaru North Olmsted. Please don't hesitate to reach out if there's anything additional we can do for you.

February 01, 2025

This is my third lease from Ken Ganley Subaru of North Olmsted. I always appreciate the courtesy and professionalism of the staff. More

by jw737312
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Olsen
Feb 04, 2025 -

Ken Ganley Subaru North Olmsted responded

Hi, thank you for taking the time to leave a review for us at Ken Ganley Subaru North Olmsted. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

January 30, 2025

The staff was so friendly and service was quick. Very happy every time I visit this location More

by JKenn997
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aunna, Matt, Wiley, Chris, Amanda, Nik, Jazmin, Dominique
Feb 03, 2025 -

Ken Ganley Subaru North Olmsted responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 28, 2025

Roger was very friendly, thorough and knowledgeable. It made for a very good experience overall. More

by jandavis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roger Hagan
Jan 30, 2025 -

Ken Ganley Subaru North Olmsted responded

Thank you for your 5 star review. We appreciate it!

January 27, 2025

So excited that we have our new Forester from Ken Ganley Imports! We love our new SUV and love our extended warranty! Gannon did an amazing job listening to our needs and absolutely thankful for the teamwor More

by Keri
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gannon, Sandi, Asif
Jan 28, 2025 -

Ken Ganley Subaru North Olmsted responded

Hi Keri, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 25, 2025

I was able to get in and they provided me with a rental car and got my car repaired in a reasonable time frame. I was satisfied with their work. More

by dperkins1226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Jan 27, 2025 -

Ken Ganley Subaru North Olmsted responded

Hi, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

January 25, 2025

Gannon was a phenomenal salesman to work with! He was patient and helpful and took the time to explain everything to us in detail. Igor was also very helpful with paperwork and pricing! Would reco More

by allisonbullen23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gannon, Igor
Jan 27, 2025 -

Ken Ganley Subaru North Olmsted responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Subaru North Olmsted! We hope you have a great day!

January 23, 2025

Dealership service department, Doesn't have sufficient parts for servicing new cars.with emissions issues. Wait time for parts to come in TOO long. More

by hetmaneric6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Jan 24, 2025 -

Ken Ganley Subaru North Olmsted responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Subaru North Olmsted did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

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