Ken Ganley Subaru Bedford - Service Center

just a huge thank you to service department, the cashier and customer service. I have one year to work and I can't afford a car note thanks for all you have done through my Subaru journey. I survived workin and customer service. I have one year to work and I can't afford a car note thanks for all you have done through my Subaru journey. I survived working to pay for it, along with the up keep. More

Joe Emanuele was a joy to work with. I think most women dread service appointment as they are often talked down to by men. Joe was so thorough and kept me informed. I will request him for further service a dread service appointment as they are often talked down to by men. Joe was so thorough and kept me informed. I will request him for further service appointments. More

Every time I've come here, I get amazing service. They explain what they will check and the price, and if something comes up they always clearly explain and check in with me before doing it. They make it explain what they will check and the price, and if something comes up they always clearly explain and check in with me before doing it. They make it so easy and pretty inexpensive (all things considered) to take care of my car. Also, I wanted to give them a shout out for having really great COVID-19 safety. Everyone in the service office had a mask, plexiglass was up to divide interactions, and things were spaced out. They gave me a loaner so I wouldn't have to sit in the shop (although pre-COVID that was a nice place to wait with internet and coffee). They're just super friendly and easy to work with, even during the pandemic. Highly recommend! More

The person that helped me, Joe was professional and pleasant. Was aware of the need for quick service(COVID)and moved service along efficiently. Thank you! pleasant. Was aware of the need for quick service(COVID)and moved service along efficiently. Thank you! More

We are always treated respectfully and fairly by service advisor Joe Emanuele. He is the reason we don’t dread a service visit and keep coming back. advisor Joe Emanuele. He is the reason we don’t dread a service visit and keep coming back. More

As always, have a great experience with the Ganley Subaru Service Department. Joe Emanuele's attention to detail made sure I received quick service and got all my questions & concerns answered during my vis Service Department. Joe Emanuele's attention to detail made sure I received quick service and got all my questions & concerns answered during my visit. More

Matt and Chrissy were incredibly informative, considerate, helpful and thorough. This was my first service for my Subaru and I am grateful for their help. considerate, helpful and thorough. This was my first service for my Subaru and I am grateful for their help. More

All was excellent except that it took longer than "advertised". I waited in the customer area which was fine. Chrissy was very friendly and I felt like I was taken good care of. "advertised". I waited in the customer area which was fine. Chrissy was very friendly and I felt like I was taken good care of. More

Helpful when letting me know that they will price match tires in the future, so I should not go to other places to get my service done on my car. tires in the future, so I should not go to other places to get my service done on my car. More

The work on my car was about an hour n half but I was greeted so nicely by other employees even the Chief 😄❤️ Thank you! greeted so nicely by other employees even the Chief 😄❤️ Thank you! More