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Ken Ganley Subaru Bedford - Service Center

Bedford, OH

3.5
841 Reviews

841 Reviews of Ken Ganley Subaru Bedford - Service Center

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December 14, 2020

Chris was friendly and courteous. I was in and out in an hour. The waiting room and bathroom were clean. The chairs were spaced far apart. More

by JOYLANDIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Wiley
Dec 18, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for the five star review!

December 14, 2020

I was pleased to receive prompt service. The waiting area was clean and allowed good spacing of customers. The Subaru's problem was determined and solved quickly. More

by WDABB2411
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Walsh
Dec 18, 2020 -

Ken Ganley Subaru Bedford responded

Thank your positive feedback!

December 14, 2020

Took extra care and looked over all of my tires because it was my second flat in one week. Quick tire change, in and out in less then 30 minutes. More

by SHOPPER0924
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JOE EMANUELE
Dec 18, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for taking the time to tell us about your positive experience!

December 11, 2020

Fabulous service and Jennifer was really the best and went out of her way to help me. Thank you for always being the best to help me! More

by CRANDALL218
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Baskind
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : LARRY BORO, TIM CUSICK, JENNIFER LEEDS
Dec 14, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your five star rating and positive review!

December 11, 2020

Great service—Chris is the best and always makes me laugh. Meticulous and timely with good services offered. I’m happy to have my work done here. Awesome A+ More

by ZBOGNAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Wiley
Dec 14, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your feedback, we appreciate your review and are glad your experience was a great one!

December 11, 2020

Quick, polite and helpful. I was going to wait at dealership while my recall was completed, but with the construction noise in the showroom, my service rep offered a courtesy car. I took it. Then, de More

by SCUOLLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JOE EMANUELE
Dec 14, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for taking the time to tell us about your experience!

December 10, 2020

problem existed when I pulled the vehicle off the lot for the first time, I have to bring it back for a third time for tire indicator light More

by CHETTA62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Wiley
December 10, 2020

The same day service lane worked great. I didnt wait in line more than 5 minutes. The team was quick and efficient, and I was out of the shop in less than 90 minutes. I would recommend this shop to any S More

by BENYOSEF.RON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Walsh
Dec 14, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your five star review and feedback!

December 10, 2020

Took me without an appointment. That's a plus. Joe Emmanuele kept me informed along the way. I forgot to present my 5% discount, but it was applied without me asking. When my car was ready Joe was at More

by SALCHAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JOE EMANUELE, Chris Wiley
Dec 14, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your positive review and feedback!

December 09, 2020

Everybody very friendly, special Maxwel Pipkin, which sold me the Forester 2021 . He was very nice to me and help me find right car for me More

by NIKA6665
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeffrey Rosen, Max Pipkin
Dec 18, 2020 -

Ken Ganley Subaru Bedford responded

Congratulations on your new Forester! Thank you for your business.

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