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Ken Ganley Subaru Bedford - Service Center

Bedford, OH

3.5
841 Reviews

841 Reviews of Ken Ganley Subaru Bedford - Service Center

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December 21, 2020

I am happy to say that I had a excellent experience at Ganley Subaru service department getting my oil changed. Chris was kind, professional and helpful. More

by Tommy car
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Wiley
Dec 21, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for the positive feedback!

December 18, 2020

Quick and efficient I really have nothing more to say. I am satisfied and will come back again. Thank you so very very very much More

by ALW119
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JENNIFER LEEDS
Dec 18, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for the five star rating!

December 18, 2020

Pleasant, courteous and fast service. I had an oil change and tire rotation with in half hour. Also a car wash. Thank you for your prompt service! More

by SLAMAIDA1@sbcglobal.net
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
LARRY BORO
Dec 18, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for the positive feedback!

December 17, 2020

My service appointment, loaner vehicle, and cost all went according to plan. The text communication was helpful. Joe followed up twice the day of the repairs and kept me well informed. More

by DEVINEB
Recommend Dealer
Yes
Employees Worked With
JOE EMANUELE, JENNIFER LEEDS
Dec 18, 2020 -

Ken Ganley Subaru Bedford responded

Thank you the five star rating and review!

December 17, 2020

Great service! Just drive in to have standard maintenance done, no appointment necessary. Love the flexibility. The service advisors are on top of things and keep you posted during your service, More

by LLT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Walsh
Dec 18, 2020 -

Ken Ganley Subaru Bedford responded

Thank you taking the time to tell us about your positive experience!

December 16, 2020

I have been buying cars here for 12 years and have returned, no need to shop around have sent friends and family here with good result and service. More

by RCMUEHRCKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Baskind
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : LARRY BORO, JOE EMANUELE, Jeffrey Rosen
Dec 18, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your continued business over the years. We appreciate your feedback and are happy to have you back as a returning customer.

December 16, 2020

Have used it twice. Both times they were friendly and efficient. They wore masks as required. One minus was that not all the personnel in the dealership deemed it necessary to wear masks when not in pri More

by JTLJRICHARDS
Recommend Dealer
Yes
Employees Worked With
Chris Wiley
Dec 18, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for the positive feedback and five star review!

December 16, 2020

Amazing service! They gave gave me a rental car for free for a whole week and they did an amazing job on fixing the issue and called me to check if everything was okay. More

by Murad Jundi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Younkers
Dec 18, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for the positive review and feedback!

December 15, 2020

Great service! Time estimate was accurate and waiting area very clean/socially distanced. Chris was very friendly and helpful. Bathroom was clean. Will be going back again. More

by CLARKEALLISON26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Wiley
Dec 18, 2020 -

Ken Ganley Subaru Bedford responded

Thank you, we're glad you're satisfied with your experience!

December 15, 2020

All went well. Communication was excellent work done quickly and well all information. Was out into records and maintenance agreement was honored I was impressed with service and staff More

by BRIZZSHIRLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Walsh
Dec 18, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for the feedback, we appreciate your review!

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