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Ken Ganley Subaru Bedford

Bedford, OH

4.2
1,606 Reviews

123 Broadway Ave

Bedford, OH

44146

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Showing 1,606 reviews

November 12, 2020

The Ganley Service department has the best people in the industry. It is a pleasure to have such a great team that offers excellent service. More

by DICKROSEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JENNIFER LEEDS
Nov 13, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your five star review and kind words! Our service team appreciates you taking the time to tell us about your experience. We're glad your satisfied.

November 12, 2020

When I needed the help of the Service Dept. because of a flat tire, they were there for me. I got an appointment right away, and they fixed the problem while I waited. I was kept in the loop at all times. S More

by ATTYDMS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emma Love, Gabriel Younkers
Nov 13, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your feedback, were happy to hear your experience was great!

November 12, 2020

Ganley Subaru never lets me down. Joe, in the service department was kind and courteous as well as efficient and helpful. I will always return here for my service. And will purchase my next Subaru from h More

by DCJJSILVIA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JOE EMANUELE
Nov 13, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your business and your feedback! We appreciate you taking the time to tell us how we did.

November 12, 2020

Tim was super helpful by organizing both the purchase of new tires, as well as connecting with the Parts department for ordering a new replacement spare. I really appreciate having a loaner car so that I c More

by NCURTISS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TIM CUSICK
Nov 13, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your feedback, it is very important to us!

November 12, 2020

The service department is always friendly and attentive. They answer all your questions. They are always spot on time when they tell you what the wait time will be More

by bevkimpton99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JOE EMANUELE, TIM CUSICK, Chris Wiley
Nov 13, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your review and feedback! We appreciate you telling us how we did.

November 12, 2020

Easy in and out. Car ready when expected. Way too expensive. It’s a Subaru not a Jaguar. Must be why alternative service facilities thrive. More

by DSDALTON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chrissy Walsh
Nov 13, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your feedback!

November 12, 2020

Gary is by far the best salesman I’ve ever dealt with. His experience, knowledge of the Subaru brand and over all pleasant disposition made purchasing a new car an absolute pleasure. He’s the only sale More

by KVOLCANSEK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
GARY AXELBAND, Bryan Escott
Nov 13, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your positive feedback and review! We appreciate your business and Gary will be looking forward to seeing you in the future.

November 11, 2020

Chrissy was great, and i appreciate the waiting area even though the construction noise was kind of loud. It was a little expensive, but it’s good to know everything’s ok with the car More

by ASHLEYLOYKE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chrissy Walsh
Nov 13, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your feedback, we apologize for the onstruction noise!

November 11, 2020

Ganley Subaru has always been a great place for service, parts and for a car purchase! More dealerships should treat their customers like they do! More

by BOBTINAMEG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TIM CUSICK, Chris Wiley
Nov 13, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your kind words and positive review! We appreciate your five star rating and are glad that you are satisfied with your experience.

November 10, 2020

This was my first visit to Ganley Subaru for service, and I was quite impressed with their efficiency. The dealership is clean and modern. Also, Chrissy was friendly and professional. More

by PJMYERS161
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chrissy Walsh
Nov 11, 2020 -

Ken Ganley Subaru Bedford responded

We appreciate your five star review and feedback, it is very important to us to know how your visit went! Chrissy will be happy to hear you had a great experience and she appreciates you taking any opportunity to tell her how she did!

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