Ken Ganley Subaru Bedford

While our sales associate Shannon was very pleasant and knowledgable, my wife and I were disappointed doubly by our experience at Ganley Subaru of Bedford. 1. Only one of the two cars we arranged to se knowledgable, my wife and I were disappointed doubly by our experience at Ganley Subaru of Bedford. 1. Only one of the two cars we arranged to see was available. 2. There was no flexibility shown on the listed price of the vehicle, despite a better deal in the Cleveland area (Adventure Subaru) on the same model and trim of the car BY MORE THAN $1,200; the Sales Manager indicated that being a distant #2 on that make/model in the immediate area was just fine by him. No counter-offer was even made in light of the admittedly better deal and we were given no reason not to pursue a vehicle elsewhere. ************************************************************************************************************************************************************************************Updated 1/30/14 I promptly received a response to my original review and the dealership sought to make a different impression on my wife and I. Although still relatively firm on their pricing, everyone we worked with was extremely polite and management was straightforward in negotiating the purchase, trade, and loan rate. We now drive a car from Ganley Subaru of Bedford, a dealership that strives to make a great impression (even if it happens to be the second time around). More

joe walker was the best salesman i have ever dealt with. He should be commended for his professionalism. I would buy from him anytime. good job joe! He should be commended for his professionalism. I would buy from him anytime. good job joe! More

Frank was great to work with - honest, fair and very little "haggling". He was able to negotiate a workable price quickly. Car (2008) was very clean - like new. Very pleased with purchase. little "haggling". He was able to negotiate a workable price quickly. Car (2008) was very clean - like new. Very pleased with purchase. More