
Ken Ganley Parma Hyundai
Parma, OH
Filter Reviews by Keyword
By Type
Showing 961 reviews
Outstanding Expirence! Ganley Hyundai in Parma was the 3rd dealership we went to when looking for a new vehicle and I wish it would have been the first! When we walked in, F Ganley Hyundai in Parma was the 3rd dealership we went to when looking for a new vehicle and I wish it would have been the first! When we walked in, Frankie Rodiguez greeted us and we got right to the point. He asked what we were looking for and within 20minute we picked out the car, took it for a test drive and settled on a price. The other dealerships it took over an hour just to get a clear answer on price, they want to beat the benefits in so they can explain why price is so high once they finally gave it to us. Here we didn't have that issue at all. Frank explained everything clearly and was very friendly and personable. We have had the car for almost a month and everything has been perfect! I would highly recommend Frank and Ganley in Parma! More
Great work! They did a great job of customer service. I was very pleased with the process and my purchase. I would recommend Ganley to my friends and family. They did a great job of customer service. I was very pleased with the process and my purchase. I would recommend Ganley to my friends and family. More
great I had a great experience when I bought my car. Dale is a great salesperson and I would recommend him to someone who is in the market. I had a great experience when I bought my car. Dale is a great salesperson and I would recommend him to someone who is in the market. More
New Hyundai Purchase I just purchased a new Hyundai Sonata from Ganley Hyundai. This is my third vehicle I have purchased from the with the other two being Santa Fe's.Sam I just purchased a new Hyundai Sonata from Ganley Hyundai. This is my third vehicle I have purchased from the with the other two being Santa Fe's.Sam Brooks was very helpful and not pushy for what I wanted to buy or needed to buy. We test drove both a Elantra and a Sonata before I made my decision. The dealership has always been fair with me in both trade in price and the final purchase price. They have always listened to my concernsand met my expectations. More
Purchasing a car I visited the dealership to test drive the Genesis Coupe 2.0 and 3.8. Dale was very helpful with providing the details of each car. He recommended the I visited the dealership to test drive the Genesis Coupe 2.0 and 3.8. Dale was very helpful with providing the details of each car. He recommended the Genesis Coupe 3.8 Track that had 2189 miles on it and was never titled. This saved me a considerable amount of money. I think he provided me with an exceptional experience. More
Had a great experience at Ganley - everyone was very friendly and knowledgeable. They had a nice selection of used cars to choose from and the warranty on the Hyundai is great... I definitely would buy friendly and knowledgeable. They had a nice selection of used cars to choose from and the warranty on the Hyundai is great... I definitely would buy another car from them in the future. More
I was in the market for a 2004 used Mazda RX-8. Just so happens Ganley Hyundai of Parma had one! I talked to Chris Gierrmann the internet sales manager online. He was very informative and friendly and I se happens Ganley Hyundai of Parma had one! I talked to Chris Gierrmann the internet sales manager online. He was very informative and friendly and I set up an appointment immediately. I give top notch xxxxxxto Chris throughout the entire purchase for being incredibly helpful and patient. He was very friendly and professional and never made you feel pressured into doing anything you didn't want to do or purchase. While the dealership themselves moved on the price, they were not willing to fix a tiny aesthetic issue with the interior of the car (a missing AC/Heating knob) which would have been a $40.00 loss on a car I paid $7,500 for. While this was annoying that the dealership would not fix something so simple when I was ready to dish out $7,500, Chris went above and beyond and offered to buy it himself just so the customer could leave completely 100% satisfied. Sometimes it's the little things people do that make it worthwhile. All in all, it was a great experience with a great sales representative. I tell anyone now, if you are planning on buying a car from Ganley Hyundai of Parma, go to Chris Gierrmann. I recommend him tremendously and he WILL take care of you! More
After doing extensive research via the web and talking with many Dealers. Ganley Hyundai was my dealership of choice. Although I was not local to the area, Chris Giermann their Internet Sales Manager offe with many Dealers. Ganley Hyundai was my dealership of choice. Although I was not local to the area, Chris Giermann their Internet Sales Manager offered me the lowest price between Lorain and Cuyahoga county. Chris was very professional, determined to make sure my needs were taken care of and made my sales experience pleasant. I will be recommending Chris and Ganley Hyundai of Parma to all my friends and family. Their new facility is beautiful and I was given both a free oil change and free i-pod cable and the lowest price. Thanks again guys =) More
A very pleasureable experience. Great people, great service, great pricing. They made my sone's first new car purchase a very memorable one. No haggling, no gimmicks, no nonsense. The way a new car pur service, great pricing. They made my sone's first new car purchase a very memorable one. No haggling, no gimmicks, no nonsense. The way a new car purchase should be. Top Notch. More
My parents purchased a Hyunda Vera Cruz from this dealer in July 2012, just about a month before this posting. The AC went out, which was promptly fixed and is back in working order. From the time my Dad in July 2012, just about a month before this posting. The AC went out, which was promptly fixed and is back in working order. From the time my Dad picked up the car it had a rattle when going over bumpy roads. He has had it back 3 times and they cannot solve the rattle. Now he is being told they need to wait until the "Hyundai Guru" is in town. That was supposed to be in two weeks, which has come and gone and the "Hyundai Guru" is still MIA. When he called to inquire the girl snottily replied, "well we don't know his aschedule" it'll probably be a couple more weeks". My Dad inquired as to why they couldn't just call him and the answer was "he doesn't like it when we call him". Are you kidding me? Really? Just another classic case of while we are trying to sell you a car we love you, but once we have a problem you are on your own. More