Ken Ganley Parma Hyundai

pleased with the Hyundai I had test drove 2 other makes of cars and was pleasantly surprised with the power, handling and quietness of the ride of the Accent. definitely not a I had test drove 2 other makes of cars and was pleasantly surprised with the power, handling and quietness of the ride of the Accent. definitely not a small car feel. very pleased. More

A joy to woprk with. This was the best car buying experience I ever had. Mr Edwards was wonderful and did a great job. The managers found me every discount possibl This was the best car buying experience I ever had. Mr Edwards was wonderful and did a great job. The managers found me every discount possible and it was nice to get a veteran credit. The staff was friendly and a pleasure to deal with. More

I'm telling all my friends and family about Ganley!! My boyfriend and I had a very difficult time locating a safe, reliable used car due to our credit rating. We had been to several other major car deale My boyfriend and I had a very difficult time locating a safe, reliable used car due to our credit rating. We had been to several other major car dealerships in Cleveland and the surrounding area and had horrible experiences. One saw our credit, sent us home with a promise of a callback the next day, that never came. The next offered us a 2006 Taurus that we didn't want. The 3rd talked us into getting a 2005 PT Cruiser that we really had no desire for, but at that point we thought that with our credit, we would have no other options. We put a partial payment down and we went a couple days not hearing anything from them. Finally, I get a call back and they tell us that the car was in such poor condition that they wouldn't feel right selling it to us. So we had to start all over. I filled out Ganley's credit app, as a last ditch effort at getting a good used car from a reputable dealership, before having to go to one of the Buy Here- Pay Here lots. Neil called us in and put us in the hands of Rocco Derenzis. It was all a go from there. The process was painless. Rocco reassured us from the beginning that he could help and that we would be able to get something better than what the others had offered us. While he did all the work we relaxed with our 6 year old drinking soft drinks and eating candy and chips (provided by Rocco). When he drove the car up to the front for us to test drive it, I thought he was joking. It was a beautiful 2008 Suzuki XL-7, with reasonably low mileage and in great condition. We were in love at first sight. Overall, the customer service provided by Rocco and Ganley, as a whole, far surpassed anything we expected and I wish we would have started there...we'd have saved ourselves a whole lot of time and and anxiety. Thank you so much Ganley for working with us and starting us on the path to credit redemption!!! More

Great Service Dale Mencke was really great to work with during this process. He listened to my needs and made sure that they were met. He was knowledgeable and pers Dale Mencke was really great to work with during this process. He listened to my needs and made sure that they were met. He was knowledgeable and personable. He was also extremely helpful with helping me set up my Blue Link. He also followed up with me afterwards to make sure that everything was to my satisfaction. Overall excellent salesperson! Thanks! More

stay away! Johnnie was great to work with! other than Johnny I'm not sure I would do business at ganley Hyundai ever again. Called the finance manager and no pho Johnnie was great to work with! other than Johnny I'm not sure I would do business at ganley Hyundai ever again. Called the finance manager and no phone calls were returned in an 8 hr period. Then spoke to Jason and he was beyond rude to speak to. Will never do business here ever again. So disappointed in this ganley dealership. More

Excellent Johnnie Edwards Took excellent care of me.They truly care & have amazing professionalism. from the front desk to the finance department took excellent Johnnie Edwards Took excellent care of me.They truly care & have amazing professionalism. from the front desk to the finance department took excellent care of me. More

Customer Service at its Best! I needed to replace my car immediately, so I took a chance and walked into the dealership. I was immediately greeted by Dale Mencke. He was so friendl I needed to replace my car immediately, so I took a chance and walked into the dealership. I was immediately greeted by Dale Mencke. He was so friendly & courteous, and a really down to earth kinda guy that I forgot this was a sales transaction!! He was extremely knowledgeable, took the time to make sure I knew everything about the cars I was looking at. Overall, I couldn't have asked for a better person to sell me a car. And the great part, I was in & out the dealership with my new car in a matter of 3 hours!! That is AWESOME!!!! More

It was an overall good experience. All the staff was very friendly and helpful. They were a big part of why I leased my sonata that day. I am very happy with my choice. All the staff was very friendly and helpful. They were a big part of why I leased my sonata that day. I am very happy with my choice. More

Great place to buy a car Just bought a 2013 Hyundai Sonata. Great car, great mpg. Sales person was Dave Roy. Very knowledgeable and professional. Took the time to help me fin Just bought a 2013 Hyundai Sonata. Great car, great mpg. Sales person was Dave Roy. Very knowledgeable and professional. Took the time to help me find the car that best fit my needs. The dealership looked nice and every one was willing to help. Fiance was quick and a pleasant experience. I will buy a car from Dave again when it's time. Thanks guys. More

wonderful I am so glad that i went to this dealership. My salesman dave roy got me the car, that i really liked. The same one i saw online. I am so glad that i went to this dealership. My salesman dave roy got me the car, that i really liked. The same one i saw online. More