Ken Ganley Parma Hyundai

sales staff salesman was extremely helpful and courteous and worked with us for a new car..tried many different angles to get want we wanted and succeeded salesman was extremely helpful and courteous and worked with us for a new car..tried many different angles to get want we wanted and succeeded More

Quick, honest, no fuss I just moved back from Chicago and was looking to lease a car. I went in and was kindly greeted and given some options. I was in a rush that day so th I just moved back from Chicago and was looking to lease a car. I went in and was kindly greeted and given some options. I was in a rush that day so they follows up with pricing by email which I mentioned was my preference. Over the following two weeks, I wasn't bombarded with the phone calls, texts, incessant emails, rather just checked on one or twice seeing if I had questions. With other dealerships, I had to kindly ask them to stop calling and if I had questions I would contact them. I decided to go back in to Ganley to lease a car even though they didn't have exactly what I wanted in to stock. They new I was in a hurry so they had me driving away in a brand new car in under 2 hours. Kevin Porter and Rob Gotra were both wonderful to work with. And loving my new Hyundai! More

New Sonata I recently bought a 2012 Hyundai Sonata, the staff was wonderful and I love my new car. It is better than I thought it could be. I had an AWESOME ex I recently bought a 2012 Hyundai Sonata, the staff was wonderful and I love my new car. It is better than I thought it could be. I had an AWESOME experience with the sales staff and finance people. I will tell anyone looking to buy a vehicle that this is the place to go!!!! More

Great deal Rocco was a great salesperson he took his time and never pushed a purchase. management was very honest which was one of the reasons I made the purchas Rocco was a great salesperson he took his time and never pushed a purchase. management was very honest which was one of the reasons I made the purchase that day. Rocco rocks!!! More

Got a new car Great place. Very friendly. Only complaint is they left out a few charges. Like warranty cost, and also they got me the most expensive insurance rate Great place. Very friendly. Only complaint is they left out a few charges. Like warranty cost, and also they got me the most expensive insurance rate ever. I will be changing to a different insurance provider. More

pleased with the Hyundai I had test drove 2 other makes of cars and was pleasantly surprised with the power, handling and quietness of the ride of the Accent. definitely not a I had test drove 2 other makes of cars and was pleasantly surprised with the power, handling and quietness of the ride of the Accent. definitely not a small car feel. very pleased. More

Johnnie Edward s, Did great a gteat job helping me find a car and instructions on use of the many feature in the car. I am looking forward to future purchases. R s, Did great a gteat job helping me find a car and instructions on use of the many feature in the car. I am looking forward to future purchases. Ron Donaldson More

A joy to woprk with. This was the best car buying experience I ever had. Mr Edwards was wonderful and did a great job. The managers found me every discount possibl This was the best car buying experience I ever had. Mr Edwards was wonderful and did a great job. The managers found me every discount possible and it was nice to get a veteran credit. The staff was friendly and a pleasure to deal with. More

I'm telling all my friends and family about Ganley!! My boyfriend and I had a very difficult time locating a safe, reliable used car due to our credit rating. We had been to several other major car deale My boyfriend and I had a very difficult time locating a safe, reliable used car due to our credit rating. We had been to several other major car dealerships in Cleveland and the surrounding area and had horrible experiences. One saw our credit, sent us home with a promise of a callback the next day, that never came. The next offered us a 2006 Taurus that we didn't want. The 3rd talked us into getting a 2005 PT Cruiser that we really had no desire for, but at that point we thought that with our credit, we would have no other options. We put a partial payment down and we went a couple days not hearing anything from them. Finally, I get a call back and they tell us that the car was in such poor condition that they wouldn't feel right selling it to us. So we had to start all over. I filled out Ganley's credit app, as a last ditch effort at getting a good used car from a reputable dealership, before having to go to one of the Buy Here- Pay Here lots. Neil called us in and put us in the hands of Rocco Derenzis. It was all a go from there. The process was painless. Rocco reassured us from the beginning that he could help and that we would be able to get something better than what the others had offered us. While he did all the work we relaxed with our 6 year old drinking soft drinks and eating candy and chips (provided by Rocco). When he drove the car up to the front for us to test drive it, I thought he was joking. It was a beautiful 2008 Suzuki XL-7, with reasonably low mileage and in great condition. We were in love at first sight. Overall, the customer service provided by Rocco and Ganley, as a whole, far surpassed anything we expected and I wish we would have started there...we'd have saved ourselves a whole lot of time and and anxiety. Thank you so much Ganley for working with us and starting us on the path to credit redemption!!! More

Great Service Dale Mencke was really great to work with during this process. He listened to my needs and made sure that they were met. He was knowledgeable and pers Dale Mencke was really great to work with during this process. He listened to my needs and made sure that they were met. He was knowledgeable and personable. He was also extremely helpful with helping me set up my Blue Link. He also followed up with me afterwards to make sure that everything was to my satisfaction. Overall excellent salesperson! Thanks! More