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Ken Ganley Parma Hyundai

Parma, OH

4.7
950 Reviews

7115 Brookpark Road

Parma, OH

44129

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Showing 950 reviews

August 12, 2023

What great and personable service! Sam and Troy were absolutely fabulous! I found the car I was searching for and will definitely use them for my next car! More

by mlalonde1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam (Adriana Morales) and Troy Johnson
Aug 15, 2023 -

Ken Ganley Parma Hyundai responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

August 11, 2023

30days wait to get a tire rotation is a bit long and then told about 2 recalls they don’t have time to take care of so I would have to bring my car back 30 days later the next available opening More

by Glazarowski
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat
Aug 14, 2023 -

Ken Ganley Parma Hyundai responded

Hi, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

August 09, 2023

Salesman Troy was very courteous and knowledgeable. He was not anxious and had no sense of pressure. It was all around a good experience getting me into my used Ram Big Horn. More

by D-Block
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Troy
Aug 12, 2023 -

Ken Ganley Parma Hyundai responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

August 05, 2023

I bought my vehicle here,very long wait time even making appointment took over 3 weeks to get in,there work is very good,no worries there,you would think that i would get a bit of special attention since i More

by Ihor_rajca@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service was good,wish he would have been more straight with me about fixing my third brake light,i do have some knowledge as how to
Aug 08, 2023 -

Ken Ganley Parma Hyundai responded

Thank you for your feedback. We are sorry that your experience at Ken Ganley Hyundai Parma did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

August 04, 2023

The whole experience was quick , stress free, and easy . Couldn't be happier with the deal. More

by Anthonyowings57
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don
Aug 08, 2023 -

Ken Ganley Parma Hyundai responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

August 02, 2023

Everything was done as planned and on time and no surprises for work or pricing More

by rlzoller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patricia Slama
Aug 08, 2023 -

Ken Ganley Parma Hyundai responded

Hi Rlzoller, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

August 01, 2023

Very pleased with service, friendly atmosphere. Will recommend to family and friends to visit them. More

by arlenejastal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrica
Aug 03, 2023 -

Ken Ganley Parma Hyundai responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

July 28, 2023

All good all good all good all good all good all good all good all More

by Gcordos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patricia
Jul 30, 2023 -

Ken Ganley Parma Hyundai responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

July 26, 2023

Making appointments was easy and service advisor was professional. Waiting area was comfortable. Service was done on time. More

by bcmurray2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
Jul 31, 2023 -

Ken Ganley Parma Hyundai responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

July 24, 2023

The BEST team to work with, efficient, timely and excellent customer experience. Ask for Rocco!! More

by Millie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocco, Neil and Gus
Jul 24, 2023 -

Millie responded

THANK you to the entire team at Ken Ganley Hyundai! Love working with Rocco, Neil and Gus for all of the purchases we have made, this is our fifth (5th) Hyundai lease. My most recent is the 2023 Tucson....AMAZING!!!

Jul 24, 2023 -

Millie responded

THANKS again Rocco, Neil and Gus!!! LOVE the Tucson!

Aug 01, 2023 -

Ken Ganley Parma Hyundai responded

Hi Millie, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ken Ganley Hyundai Parma. If you have any further questions, please give us a call. We're always happy to help!

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