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Ken Ganley Parma Hyundai

Parma, OH

4.7
950 Reviews

7115 Brookpark Road

Parma, OH

44129

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Showing 950 reviews

December 01, 2023

I had service done at Ganley Hyundai this week and their work was excellent; the service manager was friendly and easy to work with; and the job was done quickly. I’m very satisfied with the results. More

by djpastor8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patricia
Dec 02, 2023 -

Ken Ganley Parma Hyundai responded

Hi, thank you so much for the positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 01, 2023

Made apointment over a month in advance, gave them recall notice case number, so they knew why I was coming. Day of the appointment, I sit and wait for an hour and a half to be told they didn't have the part More

by Unsatisfied
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ken Ganley
Dec 03, 2023 -

Ken Ganley Parma Hyundai responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Hyundai Parma did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

November 30, 2023

Excellent service, helpful and friendly staff, very easy to make appointment, on time service, fast turn around. More

by frankpav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patricia
Dec 02, 2023 -

Ken Ganley Parma Hyundai responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 24, 2023

Amazing great staff great communication with the whole process rather it’s buying a vehicle or dealing with the service department. I would highly recommend this dealership to anyone who’s looking for a v More

by Shaquieda G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The whole service team front desk and manager of the service department
Nov 26, 2023 -

Ken Ganley Parma Hyundai responded

Hi, we're happy to hear you had such a positive experience with our team! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 21, 2023

Great customer service, always do a great job with my car repairs and upkeep. Fair prices. Vicki is very helpful. As are the rest of the staff. Over the years we have bought about five cars between us and ou More

by Linda K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vicki
Nov 24, 2023 -

Ken Ganley Parma Hyundai responded

Hi Linda, we are so happy to read such a great review about Ken Ganley Hyundai Parma! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 18, 2023

The sales staff is professional and there are no bait and switch or pressure tactics used to generate sales. More

by HehHehSantaFe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Martinez, Big Lou.
Nov 20, 2023 -

Ken Ganley Parma Hyundai responded

Hi, we appreciate your positive review of your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 16, 2023

Great service! Explained everything well and clearly. My car was well cared for and I would recommend it to my friends. More

by darryltinay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patricia
Nov 18, 2023 -

Ken Ganley Parma Hyundai responded

Hi, we are very happy we could provide you with a positive experience! Thanks for the recommendation and have an amazing day!

November 13, 2023

Nice people. Process went smoothly! I appreciated their explanations. Salesman Max was very helpful. Thanks! More

by Coynemx2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max
Nov 16, 2023 -

Ken Ganley Parma Hyundai responded

Hi, thank you so much for your positive comments about Ken Ganley Hyundai Parma! If you're ever in need of more help, please let us know!

November 09, 2023

Staff were extremely respectful, friendly and very helpful. Service was better than expected and they even washed my car! More

by lavogel2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patricia at service desk.
Nov 11, 2023 -

Ken Ganley Parma Hyundai responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 09, 2023

Great experience with the personal and the final deal. I would recommend anyone who wants a enjoyable experience deal with Ken Ganley auto group. More

by crodeno4
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gus Samantis
Nov 11, 2023 -

Ken Ganley Parma Hyundai responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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