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Ken Ganley Parma Hyundai

Parma, OH

4.7
950 Reviews

7115 Brookpark Road

Parma, OH

44129

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Showing 950 reviews

December 22, 2023

Staff friendly, professional, and informative. Work completed in a timely manner. I would come back. More

by mmotter62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vickie
Dec 23, 2023 -

Ken Ganley Parma Hyundai responded

Hi, thank you so much for your positive comments about Ken Ganley Hyundai Parma! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 21, 2023

I was widowed last year, and my husband was a mechanic, so he always knew what my car needed and when. The people at this dealership are so kind and helpful. I was comforted by that. Thank you! More

by Reneé
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patricia
Dec 23, 2023 -

Ken Ganley Parma Hyundai responded

Hello Reneé, thank you so much for the positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 20, 2023

Dealship is fine except for the wait time for service Way to long to schedule service then to long once you get an appointment More

by Broganm1128
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know service advisor name
Dec 22, 2023 -

Ken Ganley Parma Hyundai responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Hyundai Parma did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

December 15, 2023

Don Blake and the entire staff were excellent. No pressure, easy, friendly buying experience. Definitely coming here again! More

by Marza
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don Blake
Dec 17, 2023 -

Ken Ganley Parma Hyundai responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

December 07, 2023

I have a a vehicle that blows front bulbs once per year since new but according to them it’s not under warranty because its a few months over 5 years but it has done it since new. That was frustrating More

by stuarthoultham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure
Dec 09, 2023 -

Ken Ganley Parma Hyundai responded

Hi, we regret to hear that you are displeased with your recent experience with us. Someone from our staff will be reaching out to you in the very near future.

December 06, 2023

I had a great experience. It was a smooth transition. I appreciate the opportunity to work with Sabrina and Gus! This is a great dealership! More

by Ratko Tesanovic
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sabrina and Gus
Dec 08, 2023 -

Ken Ganley Parma Hyundai responded

Hi, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 06, 2023

I went in for an oil change and ended up trading my 2019 Kona for a new 2024 Kona SEL. Aaron was extremely helpful and knowledgeable with us . Everything went so smooth. I would definitely recommend Aaron More

by Jenifer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Martinez
Dec 08, 2023 -

Ken Ganley Parma Hyundai responded

Hi Jenifer, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Hyundai Parma. Thanks for the recommendation, and have an amazing day!

Dec 08, 2023 -

Ken Ganley Parma Hyundai responded

Hi Jenifer, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Hyundai Parma. Thanks for the recommendation, and have an amazing day!

December 05, 2023

I came in to get my Santa Fe oil change and checked in with salesman Rich H. We ended up buying a car for our son! He inch is a straight shooter and not pushy at all. This is the 3rd vehicle my family has More

by defranco.e
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Heimberger
Dec 07, 2023 -

Ken Ganley Parma Hyundai responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Hyundai Parma. We hope you have a great day!

December 05, 2023

Everyone was friendly and helpful. It's never taken too long. The waiting area is very comfortable. More

by Wedinjan
Workmanship
Recommend Dealer
Yes
Employees Worked With
Cust service girls
Dec 07, 2023 -

Ken Ganley Parma Hyundai responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Hyundai Parma! Please don't hesitate to reach out if there's anything additional we can do for you.

December 02, 2023

Excellent people, they try their best to make it easy an easy process for customers. And I believe they try to do right by their customers. More

by Daxid
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Heimburger
Dec 03, 2023 -

Ken Ganley Parma Hyundai responded

Hi, we are very happy to have provided you with such a positive experience! We hope you have a great day!

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