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Ken Ganley Parma Hyundai

Parma, OH

Overview
Reviews
Vehicles
4.7
976 Reviews
Call Dealership (216) 749-2525
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7115 Brookpark Road

Parma, OH

44129

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Showing 976 reviews

April 22, 2025

I was promptly greeted and signed in. My car was serviced in just over an hour. I paid the cashier, and was escorted to my fresh washed car by a kind and personable service associate. More

by Reneé
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn't catch his name
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Apr 25, 2025 -

Ken Ganley Parma Hyundai responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

April 19, 2025

There was a quick check in they started on my car right away and the advisors were courteous and knowledgeable. More

by 24Tuscon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ
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Apr 21, 2025 -

Ken Ganley Parma Hyundai responded

Hi, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 16, 2025

Excellent service Listen to my problem with Humming sound while driving Caring service and staff More

by Dr Shah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure by name
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Apr 18, 2025 -

Ken Ganley Parma Hyundai responded

Hi, thank you so much for the positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

April 14, 2025

Helpful picking out car. This is my second Tucson, would come back for another. Thanks More

by Debera125
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
A Billings
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Apr 15, 2025 -

Ken Ganley Parma Hyundai responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 09, 2025

All employees are so friendly and helpful. Service gets the job done at the time they say they’re going to. Love the sales people never ever had a problem with any of them. More

by suescardino
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich
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Apr 11, 2025 -

Ken Ganley Parma Hyundai responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 31, 2025

Sabrina took great care of me and did things without me even asking, I'll refer other people to her. More

by monae216
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sabrina
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Apr 05, 2025 -

Ken Ganley Parma Hyundai responded

Hi, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

March 30, 2025

Excellent service as always. Hyundai on Brookpark always makes you feel like family and go the extra when it comes to service More

by cintronver33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roco
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Apr 04, 2025 -

Ken Ganley Parma Hyundai responded

Hi, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 27, 2025

car washed and wiped dry before oil change. It got washed there and left wet after oil change.that left water spots all over the car More

by ccarfagna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No name
Report | Print
Mar 29, 2025 -

Ken Ganley Parma Hyundai responded

Thank you for your feedback. We are sorry that your experience at Ken Ganley Hyundai Parma did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

March 26, 2025

Very polite and welcoming. Informative and worked with me on what I was looking for More

by carli727
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Damien Matonak
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Mar 29, 2025 -

Ken Ganley Parma Hyundai responded

Hi, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

March 25, 2025

The WORST Ever. Break my entire engine and the seat wormer... Charging me just for the Check up More

by bellymcdavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Report | Print
Mar 29, 2025 -

Ken Ganley Parma Hyundai responded

Hello, thank you for your feedback. We are sorry that your experience at Ken Ganley Hyundai Parma did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

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