Ken Ganley Parma Hyundai

All staff members were very nice and accommodating, from opening the door for me to explaining in detail what with would be done on my car. I was contacted before any additional needed work was performed opening the door for me to explaining in detail what with would be done on my car. I was contacted before any additional needed work was performed More

The service department rep did a great job of communicating with me about a definite plan to address and resolve the issue with my car. communicating with me about a definite plan to address and resolve the issue with my car. More

Just great everything was great all work was completed in a very short time and Iwas pleased with the results. a very short time and Iwas pleased with the results. More

They went above and beyond to help us when we needed warranty service even though we are from out of town (Arizona). Patricia is the best! warranty service even though we are from out of town (Arizona). Patricia is the best! More

I was scheduled for a oil change and $15,000 mi service. The service was done quickly and with great care. My system was reset so that I will go in at 22,500 miles. Finally, my car was washed. I always appr The service was done quickly and with great care. My system was reset so that I will go in at 22,500 miles. Finally, my car was washed. I always appreciate Hyundai dealerships and the care they demonstrate for me and my vehicles. More

Made appointment for car maintenance 4-5 weeks in advance. Told them I would be waiting. Sign in the waiting area says fast lane oil changes, don’t waste your time. It takes them 2 1/2 - 3 1/2 hours advance. Told them I would be waiting. Sign in the waiting area says fast lane oil changes, don’t waste your time. It takes them 2 1/2 - 3 1/2 hours to complete. I asked on the phone when setting up my appointment if the service was free under my maintenance coverage and it was confirmed that it would be no charge. On the day of service they told me that it was going to cost $299. I declined to have the 30,000 service done, and to just have them provide an oil change with tire rotation. When I questioned why service took so long when I had a scheduled day and time, the service manager and service agent said , it is what it is. This is not the first time this has happened. It was just the first time I finally complained. I will not be using there services in the future and do not plan on buying a new vehicle from them or Hyundai in the future. I never had these or any problems from Toyota or Lexus in my over 17 years of doing business with them. Hyundai didn’t even get past the three month period. I have owned my Palisade for about a year and a half now. While the vehicle I like so far, I do not trust the dealer or the service department. I do not recommend Ken Ganley Hyundai and will probably not buy another Hyundai after this. More

God used them as angels here on earth. I was blessed today when I come through the door. I pray that everyone working there be blessed with all grace and mercy from the Lord Jesus Christ! I was blessed today when I come through the door. I pray that everyone working there be blessed with all grace and mercy from the Lord Jesus Christ! They are awesome human beings!💕💕💕💕💕💕💕💕💕💕💕💕💕💕💕💕💕💕💕💕💕✝️✝️✝️✝️✝️✝️✝️✝️✝️✝️✝️✝️✝️✝️ More

My needed part was not in stock. I was not called to be notified. Guess I expected more from Ganley! I was not called to be notified. Guess I expected more from Ganley! More

It was good not a problem I will always go back I have been dealing with them for a long time. been dealing with them for a long time. More

They try hard to provide you with the type of car you are looking for within your budget. looking for within your budget. More