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Ken Ganley Parma Hyundai

Parma, OH

4.7
950 Reviews

7115 Brookpark Road

Parma, OH

44129

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Showing 950 reviews

February 18, 2024

Service rep was friendly and took me a few minutes before my appointment time. Work was done as promised on time. Very satisfied with the service at this dealership. More

by kbt1254
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service rep
Feb 23, 2024 -

Ken Ganley Parma Hyundai responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Hyundai Parma. We are always more than happy to assist you if anything else comes up. Take care!

February 17, 2024

Antwan was very attentive & listened to what I wanted & needed. He did not pressure me at all. He didn't try to talk me into more then I could afford. I recommend going into Ganley Hyundai for your next ve More

by pmsinohio73
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antwan & Luis
Feb 23, 2024 -

Ken Ganley Parma Hyundai responded

Hi, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

February 16, 2024

Just bought the car two months ago used and I already have to have the brakes done which I did very expensive More

by Gpmcclaren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know any name
Feb 17, 2024 -

Ken Ganley Parma Hyundai responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 16, 2024

The service attenuate was polite and friendly. the service was completed in the time that I was told it would take. More

by mariekrofta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forgot her name
Feb 23, 2024 -

Ken Ganley Parma Hyundai responded

Hi Mariekrofta, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Ken Ganley Hyundai Parma

February 13, 2024

Great experience, no games, I have purchased several cars from Ken Ganley Parma Hyundai. Thanks More

by tmn427
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Toddy
Feb 16, 2024 -

Ken Ganley Parma Hyundai responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 13, 2024

Troy worked hard to get us the best deal for my family - thank you Troy! More

by Dawn Retamozo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 16, 2024 -

Ken Ganley Parma Hyundai responded

Hi Dawn, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 12, 2024

The service was performed, scheduling was easy. My only complaint is that showroom and the waiting area were very cold, and the muzak was very loud. The bathroom was very clean. More

by Values Myprivacy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t Remember
Feb 16, 2024 -

Ken Ganley Parma Hyundai responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!

February 12, 2024

The entire staff took great care of me through my process! I would highly recommend going to Ken Ganley Hyundai of Parma for your next vehicle purchase! More

by biggreen121
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocco, Luis, Gus
Feb 16, 2024 -

Ken Ganley Parma Hyundai responded

Hi, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

February 08, 2024

I made an appointment because the clearcoat on my car was starting to peel. The girl told me I still had a warranty so I made it for a month in advance. When I get there, they tell me it’ll take about an hou More

by clozi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John, Patricia
Feb 08, 2024 -

clozi responded

Absolutely horrible

February 07, 2024

Service was fine, but I do not appreciate the 2% surcharge for the "privilege" of using a credit card. Surely you are making enough money without nickel and diming your customers. It's a cheap trick More

by Karinkc5
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patricia
Feb 10, 2024 -

Ken Ganley Parma Hyundai responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Hyundai Parma did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

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