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Ken Ganley Parma Hyundai

Parma, OH

4.7
950 Reviews

7115 Brookpark Road

Parma, OH

44129

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Showing 950 reviews

February 29, 2024

Great experience. Aaron was kind, friendly, patient, and helpful. He made the process easy and put me at ease. More

by Sarah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron, Sam
Mar 03, 2024 -

Ken Ganley Parma Hyundai responded

Hello Sarah, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

February 27, 2024

The salesman was knowledgeable of the cars. He found me exactly what I wanted and I drove away in a brand new Santa Fe More

by kanickio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Heimberger
Feb 29, 2024 -

Ken Ganley Parma Hyundai responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 25, 2024

Best Dealership in Cleveland! Just purchased our 10th vehicle with them. If you want excellent service, go see Rocco! Gus, the sales manager is outstanding! More

by fnowak217
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocco
Feb 27, 2024 -

Ken Ganley Parma Hyundai responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Hyundai Parma! We are always more than happy to assist you if anything else comes up. Take care!

February 23, 2024

John is the service manager and he is a great reason to buy a car at this Ganley dealership. I own a G90 genesis and I have a choice of places to have my car serviced....I choose John. And by the way, it More

by Terry
Recommend Dealer
Yes
Employees Worked With
John
Feb 25, 2024 -

Ken Ganley Parma Hyundai responded

Hi, we appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, Ken Ganley Hyundai Parma

February 23, 2024

Everyone is always very nice and polite. The dealership is always nice and clean! Everytime I visit the dealership it is always a pleasant experience! More

by Laprell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ROCCO DERENZIS
Feb 27, 2024 -

Ken Ganley Parma Hyundai responded

Hi, thank you so much for your positive comments about Ken Ganley Hyundai Parma! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 22, 2024

I like Sabrinas sales technique there was no pressure to buy, I would recommend other people to vuy from her. More

by janosik0329
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
sabrina
Feb 25, 2024 -

Ken Ganley Parma Hyundai responded

Hello, thank you; we appreciate your feedback! Thank you, and have a fantastic day!

February 22, 2024

The service rep Patricia was pretty rude Not very friendly not helpful when I had questions More

by thecip922
Service Price Transparency
Service Time
Recommend Dealer
No
Employees Worked With
Parricia
Feb 24, 2024 -

Ken Ganley Parma Hyundai responded

Hi, Thank you for your feedback. We are sorry that your experience at Ken Ganley Hyundai Parma did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

February 22, 2024

Excellent customer service. Very good efficiency. Comfortable waiting area. Appreciate the car wash. Well accommodated despite issues with on-line appointment scheduling. very More

by ronurthe1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Sanchez, Aaron Frye
Feb 25, 2024 -

Ken Ganley Parma Hyundai responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 21, 2024

Chris my salesman was extremely helpful and a joy to work with! Very nice staff! Very easy transaction! Bought 3 cars from this dealer and would buy again. More

by Ernie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Moore
Feb 24, 2024 -

Ken Ganley Parma Hyundai responded

Hello Ernie, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Hyundai Parma. Please let us know if there is anything else we can do for you; we are more than happy to help!

February 20, 2024

Very friendly and understood what we were looking for and was able too find the car we could afford. More

by pete.hufgard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Moore
Feb 24, 2024 -

Ken Ganley Parma Hyundai responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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