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Ken Ganley Parma Hyundai

Parma, OH

Overview
Reviews
Vehicles
4.7
990 Reviews
Call Dealership (216) 749-2525
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7115 Brookpark Road

Parma, OH

44129

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Showing 990 reviews

July 10, 2025

Limited options on lot, otherwise good services. Process take long but was quick and easy. More

by samycarr12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig, Luis
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July 09, 2025

The staff at Ken Ganley Hyundai are always a pleasure to work with! They always have a smile on their face and their willingness to help goes beyond expectations. I am always very satisfied with the experie More

by treyes0725
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ
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July 06, 2025

Craig Toddy is the best! Everyone treats us like family. We'll continue to deal with you. More

by Mary Beth Gabor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Toddy and others
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Jul 07, 2025 -

Ken Ganley Parma Hyundai responded

Hi Mary, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Hyundai Parma. Please don't hesitate to reach out if there's anything additional we can do for you.

July 05, 2025

Excellent customer service by Mark who checked me in this morning and the oil change quick and efficient. More

by rabell928
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
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Jul 07, 2025 -

Ken Ganley Parma Hyundai responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Hyundai Parma. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 03, 2025

I am very happy with vehicle and services . Staff is very friendly and helpful..I highly recommend this dealership. More

by Anna Slavich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig, Michael.
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Jul 07, 2025 -

Ken Ganley Parma Hyundai responded

Hi Anna, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Hyundai Parma! Your recommendation means so much to us, and we're so happy to have earned it. Thank you again for taking the time to share your positive experience with the world. Have a great day!

July 02, 2025

Everyone at the dealership is super friendly. They provide great customer service and they are very attentive. More

by nvtakacs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy??
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Jul 07, 2025 -

Ken Ganley Parma Hyundai responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 30, 2025

Very unprofessional, pushy, and gaslighting at its best. Please do not waste your time or money More

by Anonymousreportingtips
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Many
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Jul 02, 2025 -

Ken Ganley Parma Hyundai responded

Hello, thank you for your feedback. We are sorry that your experience at Ken Ganley Hyundai Parma did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

June 26, 2025

This is a really great place to deal with. The people are great! And service is excellent! More

by hazelwilks53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Miller. Pat Carlozzi
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Jun 27, 2025 -

Ken Ganley Parma Hyundai responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 24, 2025

A.J. was friendly, professional, and super helpful. He was able to help me out of a big mess after someone vandalized my car. And the service was fantastic. More

by kszilc60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
A.J.
Report | Print
Jun 26, 2025 -

Ken Ganley Parma Hyundai responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Hyundai Parma. Thank you, and have a fantastic day!

June 23, 2025

Service Manager was very professional and courteous. Work was done in timely manner. I was notified when the work was done. More

by thekrofts0702
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Report | Print
Jun 25, 2025 -

Ken Ganley Parma Hyundai responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Hyundai Parma. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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