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Ken Ganley Nissan Mayfield - Service Center

Mayfield Heights, OH

4.8
1,521 Reviews

1,521 Reviews of Ken Ganley Nissan Mayfield - Service Center

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October 08, 2024

Always treats me right and gives me a wash. Bret and another older gentleman treats me nice and the lady that checks me out at the counter. More

by STEPHANIECLEVELAND42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2024 -

Ken Ganley Nissan Mayfield responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

October 06, 2024

Work diligently to find the right monthly payment for my budget. All was done in a timely manner.This is the 12th car bought by our family. More

by marc3175.mt
Recommend Dealer
Yes
Employees Worked With
Frank Sumpter IV
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patti Takach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kamal Rida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Behra
5.0
This rating includes all reviews, with more weight given to recent reviews.
BECKY ROACH
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2024 -

Ken Ganley Nissan Mayfield responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

October 05, 2024

I had a problem with my car, not running because of the transmission problem. I had it towed to Ken Ganley Nissan in Mayfield Heights on Thursday afternoon. I never heard back from them. I ended up walking More

by MARKNOSIN1959
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Yurczak
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2024 -

Ken Ganley Nissan Mayfield responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Nissan Mayfield did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

October 04, 2024

I thought that the gentlemen working there were kind and informative! I will definitely fl go back there again if necessary!! More

by KIMMY050266
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Korey Kainec
Oct 12, 2024 -

Ken Ganley Nissan Mayfield responded

Hi, thank you for taking the time to leave a review for us at Ken Ganley Nissan Mayfield. We're happy we could meet your expectations! We hope to see you soon!

October 04, 2024

Excellent service department. Both Mike and Brent are excellent along with Mike(technician). They are the reason I've purchased cars at this dealership for over 20 years. More

by STEVED50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2024 -

Ken Ganley Nissan Mayfield responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

October 03, 2024

I worked with Bobby over the internet and phone prior to coming in. Bobby was a great sales person and worked hard for me to get into the vehicle I wanted. More

by ROOTER043
Recommend Dealer
Yes
Employees Worked With
Bobby Bray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maranda Seither
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2024 -

Ken Ganley Nissan Mayfield responded

Hi, we're so happy we were able to help you out! We are always more than happy to assist you if anything else comes up. Take care!

October 03, 2024

Been taking my car for service to Ganley since I bought it there. Fortunately I never had a problem with my car and only needed to go there for routine maintenance ie; oil changes, air filter, brakes & ti More

by CLEVELANDHANDYMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2024 -

Ken Ganley Nissan Mayfield responded

Hi, thank you so much for your positive comments about Ken Ganley Nissan Mayfield! If you have any further questions, please give us a call. We're always happy to help!

October 03, 2024

The day we brought our car in for service they were very slow and we waited two hours for an oil change More

by SENTINEL46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Yurczak
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2024 -

Ken Ganley Nissan Mayfield responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

October 02, 2024

It's a nice dealership, but I don't know who Brent Johnson is. I know a Frank and Steve who helped me. More

by Harrisis#1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Sumpter IV
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Hohs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2024 -

Ken Ganley Nissan Mayfield responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Nissan Mayfield. We are always more than happy to assist you if anything else comes up. Take care!

October 02, 2024

All good Everyone very nice leased a 2024 from Brian! Thanks and see you when I hit 5000 miles! More

by HAAGMOTL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Yurczak
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2024 -

Ken Ganley Nissan Mayfield responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Nissan Mayfield! We are always more than happy to assist you if anything else comes up. Take care!

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