Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Ken Ganley Nissan Mayfield - Service Center
Mayfield Heights, OH
1,521 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
1,521 Reviews of Ken Ganley Nissan Mayfield - Service Center
Sort by
March 10, 2015
Major repairs with only 40k miles Unreliable Nissan Murano at only 40k miles. I was left stranded because car wouldn't start. Took it into dealer and they replaced alternator. However, Unreliable Nissan Murano at only 40k miles. I was left stranded because car wouldn't start. Took it into dealer and they replaced alternator. However, I got stranded again because they didn't fix the problem. Took in to get it fixed again and claim, even though they didn't fix the problem, the alternator still needed to be replaced. Total costs over $1,600 dollars. The final problem was a faulty door latch draining the battery. They advertise that they have a master mechanic with 20 years experience and they'll fix the problem the first time, however they didn't honor their marketing claim. I had to bring it in twice and pay for a new alternator that didn't need to be replaced. More
by MU
Employees Worked With
Erin and Shaun
