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Ken Ganley Nissan Mayfield - Service Center

Mayfield Heights, OH

4.8
1,526 Reviews

1,526 Reviews of Ken Ganley Nissan Mayfield - Service Center

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October 26, 2020

Friendly service always answers questions. In addition let me know that they didn’t Have my part in stock and would take a little longer than usual.. More

by WRMYROOTS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Korey Kainec
Nov 09, 2020 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 24, 2020

This was my first oil change and it was done without a hitch. Korey was professional, polite and friendly. I would definitely recommend this location to others. More

by Ytalk2me2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Korey Kainec
Nov 09, 2020 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 24, 2020

The customer service was wonderful! We were not aware that our leased vehicle had developed some problems.Everything was explained so we could understand it. Even our loaner car was terrific.Our SUV was More

by GLADYSHACK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Legg
Nov 09, 2020 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 23, 2020

Adam was nice, friendly, and more than helpful! Smooth handoff, communication, and pick up. Please get rid of this 25 word requirement! Its very discouraging! More

by TMONIQUE0209
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Legg in service was awesome!
Nov 09, 2020 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 23, 2020

The customer service was great! I got my oil change, and tires rotated for the first time on October 6th. I arrived 15 minutes early and they took my vehicle right in. All I can say is, so far everything is More

by ANDRE-S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Sumpter IV
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Sapolin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Holly Vansil
Nov 09, 2020 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 23, 2020

Great Customer Service Reliable, Friendly and Great Customer Service Reliable, Friendly and Patient Always able to get an appointment when needed. Explains the services needed and possible reas More

by CHANELLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Korey Kainec
Nov 09, 2020 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 22, 2020

My car was taken in upon arrival, and the service was completed within a reasonable time, I have no more words to add to this More

by LIWLLS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Humphrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2020 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 20, 2020

Korey was very friendly, hospitable and accommodating! The service was fast and thorough, and I would definitely recommend Mayfield Nissan to my friends and family! I'm do soon for a 60,000 mile service. More

by Mr. Adams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Korey Kainec
Nov 09, 2020 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 15, 2020

The Customer Service Representatives are Professional and take care of Customers. They also follow up with Customer to ensure everything OK which is very important cause they don't treat you just like a nu More

by Pauly168
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Adam
October 13, 2020

Adam was very nice and respectful. He explained the estimate for repairs, asked if I had questions. Thank me for coming in and for my time. More

by yn.slaughter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam
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