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Ken Ganley Nissan Mayfield - Service Center

Mayfield Heights, OH

4.8
1,527 Reviews

1,527 Reviews of Ken Ganley Nissan Mayfield - Service Center

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January 01, 2021

Mike is my service writer..... excellent.. wonderful..very professional....I will always recommend!!!!!!!!! I am getting a whole new engine.. I will always have all services done here......! More

by Princess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike , Holly Vansil
Jan 06, 2021 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 31, 2020

Korey was very personable and took great care of me! He also explained everything on the invoice in great detail! I was in and out in less than an hour! More

by SDWRAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Korey Kainec
Jan 06, 2021 -

Ken Ganley Nissan Mayfield responded

Hi Sdwray, we are very happy to have provided you with such a positive experience!

December 31, 2020

They promised the car in the early afternoon and it was actually ready in the morning. The strut was replaced and I do not hear the clunking sound any longer. Thank you. More

by joe.rainone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Korey Kainec
Jan 06, 2021 -

Ken Ganley Nissan Mayfield responded

Hi Joe.rainone, we are very happy to have provided you with such a positive experience!

December 31, 2020

I Came in for oil change and tire rotation. Service did a great job especially Mike. I was able to be in and out quickly. More

by HABIBECLOTHINGCO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2021 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 31, 2020

Adam was great. He worked with me to maximize my extended warranty insurance. They always communicated with me and kept me apprised of the status of work they were performing. More

by lhopkins210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam
Jan 06, 2021 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 28, 2020

The advisor is friendly and helpful, and also has the expertise to provide the right service to my car, which has impressed me and I think i would come back next time! More

by YUQIU XU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Legg
Dec 29, 2020 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 26, 2020

Service was fast and the advisor was very helpful. The waiting area was comfortable. Looking forward to using this dealership for future service. Thank you. More

by flyte7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2020 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 26, 2020

It was easy to set up service appointment online. My car was taken in right away. Waiting area was with social distancing, Everyone wore masks. Great service! More

by ROSILANDMCKEON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Papish, Korey Kainec
Dec 29, 2020 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 25, 2020

Great and prompt service as always staff is always courteous always takes care of me in time promised and rarely have to wait for my vehicle More

by linda.acks216
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Papish, Korey Kainec
Dec 29, 2020 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 21, 2020

Oil Change and Tire Rotation Service was quick, friendly and painless. Front service people were efficient, questions were answered satisfactorily, and the job was quality. More

by MJMAY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Papish, Korey Kainec
Dec 29, 2020 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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