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Ken Ganley Nissan Mayfield - Service Center

Mayfield Heights, OH

4.8
1,528 Reviews

1,528 Reviews of Ken Ganley Nissan Mayfield - Service Center

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March 26, 2021

Have dealt with this service department for almost ten years now with two vehicles. Service has always been good with no issues so far. I usually wait while they work on vehicle and they are very good co More

by S.SOLTESZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2021 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 26, 2021

I’ve known Brent for awhile and he just keeps it 100 with me every time I’ve went in for service whether it be for an oil change or some other work he lets me know what needs to be done and gives me the trus More

by WesMcDaniel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Korey Kainec
Apr 01, 2021 -

Ken Ganley Nissan Mayfield responded

Hi Wesmcdaniel, we are very happy to have provided you with such a positive experience!

March 26, 2021

My sun roof was repaired and the work was done well but dirt was left on the inside of my roof from the work performed. More

by AMTASKER80
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Korey Kainec
March 26, 2021

My service was excellent. I felt taken care of, and I thought they were extremely courteous. They worked swiftly, taking my time as a customer, into consideration. More

by AHUGHLEY47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2021 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 23, 2021

Korey was very pleasant to work with.Would have been Korey was very pleasant to work with. Would have been nice to have a freshly wash car to get back into maybe something to look into in the future. More

by tammypitsenbarger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Korey Kainec
March 22, 2021

Very friendly and comfortable service with no hassle. Things that needed to be fixed was brought to my attention with a plan and easy fix! More

by wadetnesha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Korey Kainec
Mar 25, 2021 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 20, 2021

excellent work by all Adam in service to Holly in sales and of course Carl, steller guy.Korey also. All good and not surprised !! Thank you all. More

by ofusbill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Korey Kainec
March 19, 2021

Mike and Cory were great. I was talking to other customers in the waiting room and we all agreed we wouldn't take our cars anywhere else. More

by PNUTJACKIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Korey Kainec
March 18, 2021

They helped me with all my service needs, thank you all! I hopefully will be back in the near future for another vehicle, thank you. More

by Rjcalloway
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Hohs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kamal Rida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Korey Kainec
Mar 25, 2021 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 18, 2021

Brent is AWESOME! He is the possibly the NICEST service tech I've ever dealt with. You can hear the sincerity in his voice when he says "We appreciate your business". He's my new BFF. More

by lmich3708
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2021 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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