Ken Ganley Nissan Mayfield - Service Center
Mayfield Heights, OH
1,529 Reviews of Ken Ganley Nissan Mayfield - Service Center
Great customer service. Wouldn’t have had had it any other way. They took care of me right away and made sure that I was satisfied. other way. They took care of me right away and made sure that I was satisfied. More
Perfect , I had called in advance & scheduled appointment for oil change & tire rotation. I was surprised very little wait & job completed quickly . Thank you ! Plus waiting area was super clean I felt comfo for oil change & tire rotation. I was surprised very little wait & job completed quickly . Thank you ! Plus waiting area was super clean I felt comfortable waiting . The only issue , besides this visit I would periodically come in wanting car washed , the car wash is always not available....otherwise I would give 5 stars More
I Waited an hour before my car was even inspected, but Brent kept me informed of what was going on as much as he could. Company was unaware of how CarMax warranty worked but now they should be well inform Brent kept me informed of what was going on as much as he could. Company was unaware of how CarMax warranty worked but now they should be well informed for the next customer More
The technician was polite, efficient and helpful in explaining options for repair. Phone follow up with estimated costs of repair was timely and completion of work were appreciated. Suggestions for add explaining options for repair. Phone follow up with estimated costs of repair was timely and completion of work were appreciated. Suggestions for additional future repairs was helpful. More
I LOVE them. Their customer service is exceptional!!! I would refer them to family and friends without a second thought. They’re ALWAYS kind, courteous and respectful. would refer them to family and friends without a second thought. They’re ALWAYS kind, courteous and respectful. More
Thank you for your expertise and kindness...Service guys were great....Had a issue with my key fob but was instantly corrected 😊....Have a great day! were great....Had a issue with my key fob but was instantly corrected 😊....Have a great day! More
Brent was very nice and welcoming. Service received was prompt and complete. I enjoyed waiting area clean and welcoming. Everyone that came in was nice and friendly. prompt and complete. I enjoyed waiting area clean and welcoming. Everyone that came in was nice and friendly. More
On time no issues. Waiting room is really dated and could use some updating. Other than that car was completed in a timely matter thanks use some updating. Other than that car was completed in a timely matter thanks More
The dealership associates are always nice and friendly. They care about your needs and always willing to assist. They make sure you are comfortable while you wait They care about your needs and always willing to assist. They make sure you are comfortable while you wait More