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Ken Ganley Nissan Mayfield - Service Center

Mayfield Heights, OH

4.8
1,529 Reviews

1,529 Reviews of Ken Ganley Nissan Mayfield - Service Center

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May 05, 2021

Great customer service. Wouldn’t have had had it any other way. They took care of me right away and made sure that I was satisfied. More

by MSTOCCARAHARRIS75
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Korey Kainec
May 07, 2021 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 05, 2021

Perfect , I had called in advance & scheduled appointment for oil change & tire rotation. I was surprised very little wait & job completed quickly . Thank you ! Plus waiting area was super clean I felt comfo More

by EXAMINETHIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unk
May 07, 2021 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 05, 2021

I present my coupon that I received by mail that reflect 20 percent.I was only given $100 off instead was not happy some kind of excuse was said More

by JEMLDB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Korey Kainec
May 28, 2021 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 04, 2021

I Waited an hour before my car was even inspected, but Brent kept me informed of what was going on as much as he could. Company was unaware of how CarMax warranty worked but now they should be well inform More

by johnson4785
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2021 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 04, 2021

The technician was polite, efficient and helpful in explaining options for repair. Phone follow up with estimated costs of repair was timely and completion of work were appreciated. Suggestions for add More

by rjjengineer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2021 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 04, 2021

I LOVE them. Their customer service is exceptional!!! I would refer them to family and friends without a second thought. They’re ALWAYS kind, courteous and respectful. More

by ROBERTA.HERBERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2021 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 01, 2021

Thank you for your expertise and kindness...Service guys were great....Had a issue with my key fob but was instantly corrected 😊....Have a great day! More

by woodlynette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2021 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 30, 2021

Brent was very nice and welcoming. Service received was prompt and complete. I enjoyed waiting area clean and welcoming. Everyone that came in was nice and friendly. More

by drcy77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2021 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 30, 2021

On time no issues. Waiting room is really dated and could use some updating. Other than that car was completed in a timely matter thanks More

by JGLICKEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2021 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 28, 2021 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 30, 2021

The dealership associates are always nice and friendly. They care about your needs and always willing to assist. They make sure you are comfortable while you wait More

by TIFFANY.SMITH2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Korey Kainec
May 28, 2021 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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