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Ken Ganley Nissan Mayfield - Service Center

Mayfield Heights, OH

4.8
1,529 Reviews

1,529 Reviews of Ken Ganley Nissan Mayfield - Service Center

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May 26, 2021

After a “rocky” start where they had no record that I was scheduled for a recall inspection, they were efficient, effective, personable, comprehensive and professional! More

by EXCOLEPATORY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2021 -

Ken Ganley Nissan Mayfield responded

Hi Excolepatory, we are very happy to have provided you with such a positive experience!

May 26, 2021

I experienced very good customer service for my oil change and tire rotation on my 2019 Nissan Murano. Service was timely and efficient, and they have a comfortable waiting room More

by wheeze525
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2021 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 24, 2021

My dad referred me after getting his vehicle checked out (later to be worked on). Talked to Korey Kainec on the phone about my Nissan. Took it in to be inspected..came back a few days later and got 2 new ti More

by AMAZINGGRACE.R33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Korey Kainec
Jun 11, 2021 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 24, 2021

Mike was friendly and help me understand exactly what was wrong with my car. But I do think the price that is going to cost me to get my car fixed is a little bit too high. More

by MS.ANNETTASTAFFORD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2021 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 24, 2021

Brent J was very friendly and experienced and super responsive. I am very happy with the service. Will go back and will refer other people. Thank you More

by MERTONLYNN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2021 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 21, 2021

Korey was absolutely a joy to work with. He truly had the best options for me and explained everything throughly. He had excellent communication skills and made it easy to understand. More

by ALISONFARONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Korey Kainec
Jul 10, 2021 -

Ken Ganley Nissan Mayfield responded

Thank you so much again for your feedback! We hope you have a great day!

May 17, 2021

Not so much the customer service at the desk, Corey was very friendly and tried doing as much as he could but this service center is a nightmare compared to Nissan of NOrth Olmsted! More

by SRAPP87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Korey Kainec
Jul 15, 2021 -

Ken Ganley Nissan Mayfield responded

If you have any further questions, please give us a call. We're always happy to help!

Jul 15, 2021 -

Ken Ganley Nissan Mayfield responded

If you have any further questions, please give us a call. We're always happy to help!

May 12, 2021

So pleased that the service department was able to accommodate my schedule. They went above and beyond, getting me in earlier than my scheduled appointment More

by NANVERES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2021 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 11, 2021

Perfect , I had called in advance & scheduled appointment for oil change & tire rotation. I was surprised very little wait & job completed quickly . Thank you ! Plus waiting area was clean I felt comfortable More

by jprice4295
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Korey Kainec
May 28, 2021 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 08, 2021

They did an awesome job with my detail and oil change. My car was in and out within a few hours and looked brand new again ! More

by ebunn22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kamal Rida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Holly Vansil, Brandon Boro, Korey Kainec
May 28, 2021 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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