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Ken Ganley Nissan Mayfield - Service Center

Mayfield Heights, OH

4.8
1,529 Reviews

1,529 Reviews of Ken Ganley Nissan Mayfield - Service Center

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June 26, 2021

I greatly appreciate the customer service at this dealership. I will send referrals to This dealership. Thanks Brandon & Korey More

by WHOISGRACEROBERTS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Korey Kainec
June 25, 2021

I believe his name was Brent, he is amazing, very good customer service & make sure that the work is done and the customer is satisfied. The service technician that worked on my truck did a great job as w More

by shawan22dumas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Sapolin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Holly Vansil, Brandon Boro
June 23, 2021

Thank you Steve and Holly for a relaxed sales experience. Will always recommend Ganley to my family and friends. And a big thank you to Adam and Mike in service for taking care of my previous Rogue's.! More

by CASARONA6
Recommend Dealer
Yes
Employees Worked With
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Hohs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kamal Rida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Holly Vansil
Jun 25, 2021 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 22, 2021

Clean, friendly, efficient, quiet and they give you status updates during your service as well as print out details of future cost. Great atmosphere overall. More

by erickacraggett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Korey Kainec
Jun 25, 2021 -

Ken Ganley Nissan Mayfield responded

Hi Erickacraggett, we are very happy to have provided you with such a positive experience!

June 22, 2021

Good service friendly environmnet good care good advice on parts and maintenance good people took care of all the services needed for the car happy More

by VINOD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2021 -

Ken Ganley Nissan Mayfield responded

Hi Vinod, we are very happy to have provided you with such a positive experience!

June 22, 2021

Service agent was very helpful and accommodating. Korey always takes the time to explain options including the pluses and minuses of doing or not doing something. More

by nealhedervary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Korey Kainec
Jun 25, 2021 -

Ken Ganley Nissan Mayfield responded

Hi Nealhedervary, we are very happy to have provided you with such a positive experience!

June 22, 2021

My expectations were exceeded for my service visit! I was well taken care of by Brent and I was in and out so quick! Kudos to the whole team I will definitely be back every time I need an oil change! More

by BEIDELMANC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2021 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 22, 2021

Service was friendly and completed faster than I expected. Service team suggested what I could do for the health of my car without being pushy. I am very satisfied with my experience. More

by corinneod
Recommend Dealer
Yes
Employees Worked With
Korey Kainec
Jun 25, 2021 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 21, 2021

I was greeted at the door and got my car in very fast. I like the promptness and friendly environment. More

by NATASHAYUD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2021 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 21, 2021

Very clean, friendly and courteous. The work was done in a timely manner, and not difficult to make an appointment. More

by THREEXWIN2
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2021 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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