Back

Ken Ganley Nissan Mayfield - Service Center

Mayfield Heights, OH

4.8
1,529 Reviews

1,529 Reviews of Ken Ganley Nissan Mayfield - Service Center

Sort by
August 02, 2021

Great process and the service team was informing. I didn't wait long, communicated to me the issues and what they were doing to fix it. More

by MLIPSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Korey Kainec
Aug 25, 2021 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 30, 2021

A recurring low tire pressure alert since test drive & purchase prompted the visit. I received prompt, professional service & no cost was incurred. Right answer! Love my new ride! More

by CARSB121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Korey Kainec
Aug 16, 2021 -

Ken Ganley Nissan Mayfield responded

Hi Carsb121, we are very happy to have provided you with such a positive experience!

July 30, 2021

Fine all good 25 words is a waste of my time filled out survey all good all good staff was good quick service thank you More

by tfwise59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2021 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 29, 2021

Very professional and courteous. The young man was patient and knowledgeable. Also, the facility and waiting area are immaculate. The staff members always make sure that the customers aware of coff More

by REVBEV.SCIPIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Korey Kainec
Aug 16, 2021 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 29, 2021

Well, now I know where to come to keep my Nissan Juke running good for a long time, God willing, & for future needed services!! GREAT JOB GUYS! ...Gratitude.😁👍👍 More

by Ark Arkham Arkestra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yurczak
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Korey Kainec
Aug 16, 2021 -

Ken Ganley Nissan Mayfield responded

Hi Ark Arkham Arkestra, we are very happy to have provided you with such a positive experience!

July 27, 2021

My service representative went above and beyond to take care of me. I appreciate everything he did and made my day brighter when life was chaotic. More

by jmiklavic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Korey Kainec
July 26, 2021

The service department is always professional, courteous and responsive to questions and concerns. This has become my go to service center and I am confident in their work. More

by sdb1jr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2021

Good as always. I came in for two recalls on my car they got both recalls done.I was in and out in one hour thank you very much. More

by REBECCA524
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Korey Kainec
Jul 25, 2021 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 21, 2021

I accidentally missed my appointment. When i realized that, i called dealer service to see if i could get an appointment the same day, as i was planning a short trip. The service writer was very accommo More

by JROCKIT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2021 -

Ken Ganley Nissan Mayfield responded

Hi Jrockit, we are very happy to have provided you with such a positive experience!

July 20, 2021

Experience is so much better than other service departments have been. Love my Rogue & will continue to go to Ganley Mayfield Nissan for service for the quality work they do. More

by KBEUCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2021 -

Ken Ganley Nissan Mayfield responded

Hi Kbeuck, we are very happy to have provided you with such a positive experience!

...
114
...