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Ken Ganley Nissan Mayfield - Service Center

Mayfield Heights, OH

4.8
1,529 Reviews

1,529 Reviews of Ken Ganley Nissan Mayfield - Service Center

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August 11, 2021

I was greeted by a quite courteous and professional person. I also had the pleasure of meeting the mechanic and found her to be extremely knowledgeable and very friendly. Through every step of the serv More

by 2icggroup
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don’t remember my mechanics name
Aug 16, 2021 -

Ken Ganley Nissan Mayfield responded

We appreciate your positive review about your recent experience with us!

August 10, 2021

Very good experience. Clean areas, prompt and thorough service. Mike did a great job reviewing everything to me. Will certainly continue taking my Rogue to Ganley for service. More

by JRUSSIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2021 -

Ken Ganley Nissan Mayfield responded

Hi Jrussia, we are very happy to have provided you with such a positive experience!

August 09, 2021

Brent was friendly, informative, and very helpful from the moment I pulled up to when I returned to pick up my car later in the day. More

by josephpassafiume
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2021 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 07, 2021

I love this dealership and the service department is amazing…Adam, Mike and Brent (I think that’s his name) have become my good friend…I’m trying to get my Altima like Brent 😀 They are always there to More

by DEBWMS42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Sumpter IV
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam (Service Department), Brandon Boro
Aug 16, 2021 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 07, 2021

I have been a customer at this dealership for many years and have always receive excellent service. I would recommend Ganley Nissan to my friends and family. More

by BEVEJESS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Korey Kainec
Aug 16, 2021 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 05, 2021

We will always buy our cars from Ganley Nissan in Mayfield Hts. They are a too notch car dealership. 🚗 Ganley really cares for their customers, besides treating them with dignity and respect. Thank More

by annette brooks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Steve
Aug 05, 2021 -

annette brooks responded

Top notch!

Aug 25, 2021 -

Ken Ganley Nissan Mayfield responded

Thank You For the Great Review and kind words Annette!

August 05, 2021

They took good care of me, got me in on short notice, and I was grateful for the attention needed to take care of the car. More

by KEATINGDONAHOE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Korey Kainec
Aug 07, 2021 -

Ken Ganley Nissan Mayfield responded

Thanks again for taking the time to leave us this information about your recent visit. Take care!

August 05, 2021

their service department is the best....Korey was my SA...and he's new to me and was great, but I have always relied on Adam for a thorough explanation and getting what needs to be done, done! He's def More

by JANA9303
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Legg
Aug 07, 2021 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 04, 2021

Service advisor Mike kept me informed about the progress of my vehicle he is a courteous and professional employee Nissan should be proud to have him on there staff More

by Beemster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2021 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Aug 25, 2021 -

Beemster responded

Service advisor Mike kept me informed about the progress of my vehicle he was a courteous and professional employee Nissan should be proud to have him on there staff

August 02, 2021

Awesome service! Couldn’t ask for anything else. From the time I arrived to until I left, I was kept updates on the process. Definitely would go here again! More

by MITNASIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Korey Kainec
Aug 25, 2021 -

Ken Ganley Nissan Mayfield responded

Mitnasil, we're happy to hear you had such a positive experience with our team!

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