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Ken Ganley Nissan Mayfield - Service Center

Mayfield Heights, OH

4.8
1,529 Reviews

1,529 Reviews of Ken Ganley Nissan Mayfield - Service Center

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August 27, 2021

My vehicle was serviced at your dealership. I appreciated the thoughtful consideration that your staff showed me. Excellent customer service throughout. I would recommend your place to my frien More

by eagletrip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2021 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 27, 2021

Maranda greeted me as i was coming in ,and addressed my needs. She quickly offered 5 vehicles for me to view and test drive. She's very friendly and professional. She earned my trust and the car was excell More

by WGRETCHENGRW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maranda Seither
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kamal Rida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2021 -

Ken Ganley Nissan Mayfield responded

Wgretchengrw, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ganley Nissan, Inc..

August 27, 2021

This is the best service department! Got me right in and out! Took care of all of me needs. Cleaned my car. What more could you ask for? Best around More

by John Berryhill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kamal Rida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Behra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Holly Vansil, Brandon Boro, Korey Kainec
Sep 04, 2021 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 26, 2021

The service was very well and prompt. Will return for future service for all of my nissan vehicles. The service team explained what needed to be done and gave me an estamated time frame that was VERY clo More

by jones.lester
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2021 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 26, 2021

appointment started promptly and was completed in a timely manner. Michael was informative and explained what work was done and pricing. He is a great asset More

by LDSUZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maranda Seither
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2021 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 26, 2021

Ganley Nissan took great care of my car. Brent is helpful and professional. He explained everything I needed to know and was prompt with communication throughout the process. More

by laurabishop216
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2021 -

Ken Ganley Nissan Mayfield responded

Hi Laurabishop216, we are very happy to have provided you with such a positive experience!

August 24, 2021

The dealership is very good where I got my car the only complaint I would have is at my first 5000 service mile maintenance we thought the price for the oil change and tire rotation at over $80 was a littl More

by osu87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
None I wish to list
Sep 04, 2021 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 20, 2021

No complaints or problems with this service visit. A simple oil change and check of all the car systems. Done in a timely manner. After service, a review of car maintenance performed with the service r More

by RMCN8458
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2021 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 14, 2021

Our Nissan Sentra was not leased through this agency. However I found all interaction amongst us to be informative, friendly and very professional. I will return in the future. Because of health proble More

by SOURCER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Korey Kainec
Aug 16, 2021 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 12, 2021

The time they took my car and made the repairmen is was very quick. The service people were very friendly and ready to take care of your service. More

by BRIAMONET12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Korey Kainec
Aug 16, 2021 -

Ken Ganley Nissan Mayfield responded

Hi Briamonet12, we are very happy to have provided you with such a positive experience!

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