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Ken Ganley Nissan Mayfield - Service Center
Mayfield Heights, OH
1,530 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,530 Reviews of Ken Ganley Nissan Mayfield - Service Center
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September 10, 2021
The service department completed my oil change in less than an hour. I was able to get in abs out on my lunch break. Korey provided great customer service and was very accommodating. than an hour. I was able to get in abs out on my lunch break. Korey provided great customer service and was very accommodating. More
by GMONEYREA
Verified CustomerEmployees Worked With
Korey Kainec
September 10, 2021
Appointment time is always met. Easy in and out. Great customer service. Mechanic gives detailed evaluation of vehicle. Never any pressure for additional purchases. Coupons excepted. customer service. Mechanic gives detailed evaluation of vehicle. Never any pressure for additional purchases. Coupons excepted. More
by fieldsbristol
September 09, 2021
I asked for only two things, an oil change and car wash. Of course the car wasn’t washed. Had to ask again. Would be nice to get it right the first time. Of course the car wasn’t washed. Had to ask again. Would be nice to get it right the first time. More
by SPARDICKA
Employees Worked With
September 09, 2021
I liked the waiting area. Good wi-if and free coffee drinks. The service was completed quickly, and the staff was friendly and very thorough drinks. The service was completed quickly, and the staff was friendly and very thorough More
by Steve M
September 08, 2021
I Leased a new Nissan car on my last visit and all my transactions went well .All the staff members that was working with me was Friendly and helpful. transactions went well .All the staff members that was working with me was Friendly and helpful. More
by PEARLDRAKEGEORGE
September 07, 2021
No real complaints, other than how long it took to get my vehicle back. The service desk was professional, but the technician was supposed to remove a hanging muffler shield. He said he didn't see it, but yo vehicle back. The service desk was professional, but the technician was supposed to remove a hanging muffler shield. He said he didn't see it, but you couldn't miss it, so instead the guy at the service desk crawled under the vehicle and simply removed it on returning the vehicle back to me. More
by kellywilliams54
Employees Worked With
Korey Kainec
September 06, 2021
Service was excellent. Very informative and helpful. Brent informed me of a second recall on my vehicle and order the part for me. Waiting area was clean, which is very appreciated during these times Brent informed me of a second recall on my vehicle and order the part for me. Waiting area was clean, which is very appreciated during these times More
by mirandaslaughter
Employees Worked With
September 06, 2021
Everyone is very friendly, efficient, and personable! Scheduled my appointment and when I arrived I was taken care of right away. Excellent service from beginning to end. Thanks Brent. Scheduled my appointment and when I arrived I was taken care of right away. Excellent service from beginning to end. Thanks Brent. More
by ROACHM
September 03, 2021
I knew my brakes needed replacement. Wanted to have Nissan parts so returned to dealership. Loaned a car while brakes and other work was completed. Courteous and kind! Nissan parts so returned to dealership. Loaned a car while brakes and other work was completed. Courteous and kind! More
by ANN_HERBRUCK
September 01, 2021
Very comfortable waiting room. Updates were given often so you knew how long it would be. Coffee was good. Missed the popcorn. Everyone is friendly so you knew how long it would be. Coffee was good. Missed the popcorn. Everyone is friendly More
by CHARSEMI
Employees Worked With
