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Ken Ganley Nissan Mayfield - Service Center

Mayfield Heights, OH

4.8
1,530 Reviews

1,530 Reviews of Ken Ganley Nissan Mayfield - Service Center

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October 04, 2021

Service was great and done in a timely manner. Korey was friendly, helpful and courteous, as always. Car wash was much appreciated. Will return for all my service. More

by sueyeagley
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Korey Kainec
Oct 05, 2021 -

Ken Ganley Nissan Mayfield responded

Sueyeagley, thank you for the high star rating!

October 04, 2021

Service was great as I knew it would be. Employees were friendly and professional. All work was done in a timely manner. Thank you. More

by JTC109
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2021 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 04, 2021

Excellent service and very professional. Everything was completed as promised would recommend the dealership to everyone More

by rgross3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kazdin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Korey Kainec, Johnny Sestan, Jared Eaton
Oct 14, 2021 -

Ken Ganley Nissan Mayfield responded

Hi Rgross3, we are very happy to have provided you with such a positive experience!

October 04, 2021

Professional service received. Technician was courteous, friendly and very quick. I was very pleased with the service. More

by JVNYANDIBO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2021 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 02, 2021

Staff is very knowledgeable and professional yet personable I trust Brandon and Holly and I will refer my friends and family More

by TRYNAMCCAULLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Korey Kainec
Oct 05, 2021 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 01, 2021

I always have excellent service and this time was no exception! I was in an out in a matter of minutes and I did have an appointment. More

by RAC0821
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Korey Kainec
Oct 05, 2021 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 30, 2021

Brent was able to get me in and out in under an hour for my 5,000 maintenance check. He was very friendly and this meant the world to me. Even during very busy times, I felt taken care of. More

by ABARNES5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2021 -

Ken Ganley Nissan Mayfield responded

Hi Abarnes5, we are very happy to have provided you with such a positive experience!

September 30, 2021

I was in and out within an our. I ad an oil change and tire rotation. Friendly people who offered coffee or bottled water. I even got a car wash. More

by EMMAM1947
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2021 -

Ken Ganley Nissan Mayfield responded

Hi Emmam1947, we are very happy to have provided you with such a positive experience!

September 28, 2021

Always courteous and fast. I appreciate them getting me in ASAP. Thank you as always! More

by LUCIAMACK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Korey Kainec
Oct 05, 2021 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 27, 2021

Terrible service. Bad attitudes. Non professional. Didn’t do the complete assignment. Nonchalant. Careless. No updates I had to keep calling. More

by williamskayla1500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Yurczak
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2021 -

Ken Ganley Nissan Mayfield responded

Hi Williamskayla1500, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (440) 449-9500. We look forward to hearing from you.

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