Ken Ganley Nissan Mayfield - Service Center

I was in and out for my appt. in a timely manner & everyone was friendly. Thank you! everyone was friendly. Thank you! More

Very good service very timely in getting the work done and great customer service people and great customer service people More

Brett did everything we asked and was very courteous and efficient with all the work that was done. efficient with all the work that was done. More

They are Awesome!! I came in and had an Appt. They took my car in right away. I needed Brakes and Rotors. they fixed the car in about 2 hours. I did have to wait for my Rotors to come in but that was fine my car in right away. I needed Brakes and Rotors. they fixed the car in about 2 hours. I did have to wait for my Rotors to come in but that was fine with me. More

Entire staff is professional, friendly & knowledgeable. Korey Kainec took time to explain my recall concerns. Korey Kainec took time to explain my recall concerns. More

I brought my 2014 Nissan Altima SL in for servicing on 10/6 at 8:00am due to transmission related issues. I was on time for my appointment, checked in, made the service tech aware of my issues and was tol 10/6 at 8:00am due to transmission related issues. I was on time for my appointment, checked in, made the service tech aware of my issues and was told I would receive a call once they had a chance to get it in and take a look. At approx 4:00pm I called the service department because I hadn't heard back from anyone at that point. During that phone call I was told that I likely needed a transmission replacement and was quoted a cost of anywhere between $3,500 and $4,500 which is typical. However, since the analysis was not complete, the service tech would need to keep my vehicle overnight and I would receive an official quote in the morning. The overnight request was odd to me considering no repairs were being performed, just an analysis of the problem. The next morning around 11:00am I contacted the service department and was quoted a price of $6,200 for the transmission replacement, which I respectfully declined. The fact that I had to contact the service department twice to obtain the status of my vehicle and the astronomical quote I was given without justification, I can’t see myself returning to this establishment or recommending it To anyone. More

Nothing spectacular here. Customer service was average. Actually I was very disappointed with the quote I received and it seemed like the service guy got an attitude when I opted not to spend an excruciati Actually I was very disappointed with the quote I received and it seemed like the service guy got an attitude when I opted not to spend an excruciating amount of money there for a repair. More

Great service department. Informative. Courteous staff.Easy process when calling to schedule an appointment. Very satisfied. staff.Easy process when calling to schedule an appointment. Very satisfied. More

Great courteous professional service. I feel they are very efficient and trustworthy and I will definitely continue to use them. very efficient and trustworthy and I will definitely continue to use them. More

Excellent service was very happy with everything as always. Satisfaction is always guaranteed. Thanks Ganley always. Satisfaction is always guaranteed. Thanks Ganley More