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Ken Ganley Nissan Mayfield - Service Center

Mayfield Heights, OH

4.8
1,530 Reviews

1,530 Reviews of Ken Ganley Nissan Mayfield - Service Center

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December 28, 2021

I did my maintenance service there and it was excellent! Really professional: fast service and the Service Department guy was GREAT! More

by ags.rui
Customer Service
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2022 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 26, 2021

I was explained all that was needed to be serviced from the beginning. Parts had to be ordered. I was contacted when parts were in & made an appointment. Unfortunately the job took longer than expected & M More

by CASINOGAL810
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2021 -

Ken Ganley Nissan Mayfield responded

Hi Casinogal810, we are very happy to have provided you with such a positive experience!

December 24, 2021

They give fast service and make sure you are happy with everything. They also make is easy to schedule appointments. More

by PENGUINTEACHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Holly Vansil
Dec 25, 2021 -

Ken Ganley Nissan Mayfield responded

Hi Penguinteacher, we are very happy to have provided you with such a positive experience!

December 22, 2021

There was more work needed than I anticipated, but it was all done right. And the communication was wonderful! More

by emj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Korey Kainec
Dec 24, 2021 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 22, 2021

Timely, professional, informative and respectful. They gave good feedback and provide options for work that was required immediately and in the future More

by wsimmons1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2021 -

Ken Ganley Nissan Mayfield responded

Hi Wsimmons1, we are very happy to have provided you with such a positive experience!

December 21, 2021

Every thing was completed in a time frame that was told to me. The staff is very friendly and helpful. Had a saving I didn't know I had. Was told when I was paying my bill. Appreciate all the help. More

by MAXB4814
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2021 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 14, 2021

This was my first time getting my vehicle serviced at the location and the staff was very friendly More

by ericka.jones5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2021 -

Ken Ganley Nissan Mayfield responded

Hi Ericka, thank you for your kind review; we are happy to pass along your comments to the team here at Ganley's Mayfield Nissan! We look forward to your next visit! Take care!

December 13, 2021

I was greeted promptly and assisted within five minutes of my arrival. All services were completed in an appropriate amount of time. All staff was helpful and friendly More

by johnson4785
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Korey Kainec
Dec 18, 2021 -

Ken Ganley Nissan Mayfield responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ganley's Mayfield Nissan. Please don't hesitate to reach out to us if there's anything more we can do!

December 10, 2021

Ganley has continued to be a family-like relationship for us for over thirty years or more. More

by wecjr2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patti Takach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Humphrey - Sales
Dec 18, 2021 -

Ken Ganley Nissan Mayfield responded

Hi, it's experiences like yours that really keep us motivated! We look forward to your next visit! Take care!

December 09, 2021

Very personal, excellent Explanation of vehicles located at Ganley Nissan Mayfield Road, Mayfield Heights Ohio.Sales person very knowledgeable explained All the features of the car very thoroughly. Wonderfu More

by JUDOVICH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Vansil
Dec 18, 2021 -

Ken Ganley Nissan Mayfield responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ganley's Mayfield Nissan! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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