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Ken Ganley Nissan Mayfield - Service Center

Mayfield Heights, OH

4.8
1,531 Reviews

1,531 Reviews of Ken Ganley Nissan Mayfield - Service Center

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February 07, 2022

Michael met me outside as soon as I drove in, greeted and took my keys. Service was completed less than one hour. I later had a question about the volume of my horn and he showed me how to regulate it. He wa More

by BOE0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2022 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Feb 09, 2022 -

Ken Ganley Nissan Mayfield responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ganley's Mayfield Nissan! If you have any further questions, please give us a call. We're always happy to help!

February 07, 2022

Always treated very important. Love that they explain everything and suggest things that may need to be done now or in the near future More

by K.PATETE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2022 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 05, 2022

Dealer fixed my truck on time as promised with outstanding service. The team at ganley Nissan are great More

by liptock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Boro, Korey Kainec
Feb 08, 2022 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 02, 2022

Extremely professional customer service. Brent went out of his way to make sure I was taken care of. More

by pampersplus051274
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Johnson
Feb 03, 2022 -

Ken Ganley Nissan Mayfield responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you so much for your feedback! We hope you have a great day!

January 29, 2022

They corrected the problem. That totally shouldn’t have been to begin with. I pray nothing else happens to my vehicle More

by MONICAFRANKLIN872005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Holly Vansil, Korey Kainec, Johnny Sestan
Feb 15, 2022 -

Ken Ganley Nissan Mayfield responded

We appreciate your feedback.

January 28, 2022

Stop making me do reviews every time I'm in the dealership. I already gave you good review More

by BSUMBRUM2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Korey Kainec
Feb 03, 2022 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 26, 2022

Staff is very friendly and informative. I appreciate that I am made aware of details concerning my car. More

by denyse429409@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2022 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 25, 2022

I work with Korey--he communicates well, calls me back quickly, and remembers details about issues I have struggled with my car. Very friendly, good service. And I appreciate that Ganley Nissan was abl More

by JULIA.OBRIEN1000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Korey Kainec
Jan 27, 2022 -

Ken Ganley Nissan Mayfield responded

Hi, thank you for your kind review; we are happy to pass along your comments to Korey here at Ganley's Mayfield Nissan! Please let us know if there is anything else we can do for you; we are more than happy to help!

Jan 28, 2022 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 24, 2022

I ran late for my appointment. I called the service department to let them know. They were so understanding and kind on the phone. When I arrived they took my vehicle offered me refreshments and then c More

by S.A.MOORE86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2022 -

Ken Ganley Nissan Mayfield responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Ganley's Mayfield Nissan! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Jan 28, 2022 -

Ken Ganley Nissan Mayfield responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 20, 2022

very easy to make appt, great service. would like to have car wash operating next time More

by linda.fleming
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2022 -

Ken Ganley Nissan Mayfield responded

Hi Linda, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

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