Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Ken Ganley Nissan Mayfield - Service Center
Mayfield Heights, OH
1,531 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
1,531 Reviews of Ken Ganley Nissan Mayfield - Service Center
Sort by
March 23, 2022
Everyone there was extremely helpful, polite & professional. The waiting area was crowded but comfortable. The only complaint I have is that I had a 10:30 appointment & because so many other peopl professional. The waiting area was crowded but comfortable. The only complaint I have is that I had a 10:30 appointment & because so many other people had appointments at the same time, I was waiting from 10:30am to 12:45pm for a simple oil change & tire rotation 2 1/4 hrs is way too long to have to wait. More
by SHALZEE23
Verified CustomerEmployees Worked With
Adam Legg
March 15, 2022
I was waited on very quickly. My tire was replaced faster than expected. Very Satisfied My tire was replaced faster than expected. Very Satisfied More
by DIEDRAWILSON
Employees Worked With
March 11, 2022
I was waited on promptly upon arrival. Everyone was very friendly. The service was completed in a timely manner. Everyone was very friendly. The service was completed in a timely manner. More
by Pebbles
Employees Worked With
March 10, 2022
Professional, knowledgeable, effective and accommodating. Service team is always provides great customer service and no nonsense repairs. Only what I need when I need it. Straightforward and honest. Service team is always provides great customer service and no nonsense repairs. Only what I need when I need it. Straightforward and honest. More
by GKSMITH2
Employees Worked With
Other Employees :
And to close out the experience Darlene takes really good care of us. , Mario Hurd
March 09, 2022
The service was fairly quick and the staff was very kind, friendly, and caring to my son and I. friendly, and caring to my son and I. More
by CALEIGHMCKAY
March 08, 2022
My appointment was at 8:30 and they didn’t start my car, or even drive to the technician until almost 9:30. They did save me from loosing a tire that was bad, from hitting a pothole! It was worth the wait! or even drive to the technician until almost 9:30. They did save me from loosing a tire that was bad, from hitting a pothole! It was worth the wait! More
by SUZZIE5T
Employees Worked With
Korey Kainec
March 05, 2022
This dealership did a great job on my auto. They were efficient and through. I didn't have to wait all day to get my auto back. They were efficient and through. I didn't have to wait all day to get my auto back. More
by smoss426
Employees Worked With
March 04, 2022
Service is wonderful and they make sure to update the customer on everything going on while their car is in the shop. They are great with letting you know what needs to be updated with the vehicle to kee customer on everything going on while their car is in the shop. They are great with letting you know what needs to be updated with the vehicle to keep it in top shape. More
by gnl815
Employees Worked With
March 04, 2022
Mike in service is the VERY BEST! !! I was treated the best. Never go anywhere else. !! I was treated the best. Never go anywhere else. More
by NEILMC21
Employees Worked With
