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Ken Ganley Nissan Mayfield

Mayfield Heights, OH

4.8
2,672 Reviews
Call Dealership (440) 449-9500
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6060 Mayfield Rd

Mayfield Heights, OH

44124

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2,672 Reviews of Ken Ganley Nissan Mayfield

December 20, 2024

Brent was absolutely great. The sales area was closed and the person inside pointed briefly around and confused me on which way to enter service instead of coming outside to hel More

by geb1110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson, Michael Yurczak
Report | Print
Dec 22, 2024 -

Ken Ganley Nissan Mayfield responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Nissan Mayfield did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

December 19, 2024

They were very efficient and easy to work with. Will definitely go back for our next service. More

by NeilP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Yurczak
Report | Print
Dec 21, 2024 -

Ken Ganley Nissan Mayfield responded

Hello Neilp, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

December 18, 2024

I went in with an unscheduled appointment to have my key fob that was recalled fixed and they put me in with no problem no appointment and I really appreciate it! More

by DADWOOD1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Newer service desk employee
Report | Print
Dec 21, 2024 -

Ken Ganley Nissan Mayfield responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 18, 2024

Very pleasant people from Receptionist to Advisors … Nice people are so hard to fond anymore More

by Ron Cidor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Yurczak
Report | Print
Dec 21, 2024 -

Ken Ganley Nissan Mayfield responded

Hi Ron, your wonderful feedback and rating mean a lot to us. Please let us know if there is anything else we can do for you; we are more than happy to help!

December 16, 2024

I have always enjoyed working the the crew from ur dealership. I receive premium service and interaction from car sales with Carl to the efficient crew in the service department. Thank you for ur pr More

by LICENSEDHAIRCARE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson, Carl Sapolin, Michael Yurczak, Maranda Seither, Kamal Rida
Report | Print
Dec 22, 2024 -

Ken Ganley Nissan Mayfield responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Nissan Mayfield! Please don't hesitate to reach out if there's anything additional we can do for you.

December 16, 2024

Great service takes care of customer explained the process and very friendly. Would recommend everyone More

by VDICKSON82
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maranda Seither, Matt Kane
Report | Print
Dec 20, 2024 -

Ken Ganley Nissan Mayfield responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 15, 2024

Always pay attention to the client’s needs and expectations, good communication, friendly environment, responsible for their work More

by MARINA T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson, Michael Yurczak
Report | Print
Dec 16, 2024 -

Ken Ganley Nissan Mayfield responded

Hello Marina, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

December 15, 2024

The service and the people were great. I will be back the coffee also was good More

by NOEMAIL20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson, Michael Yurczak
Report | Print
Dec 20, 2024 -

Ken Ganley Nissan Mayfield responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

December 14, 2024

It was my first visit for a complimentary oil change, and I was very impressed. The customer service was top notch. I plan to return for future car servicing needs. More

by roselynjones565
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Sumpter IV, Brent Johnson, Michael Yurczak, Patti Takach, Maranda Seither, Kamal Rida, Ian Behra, Bobby Lohn
Report | Print
Dec 15, 2024 -

Ken Ganley Nissan Mayfield responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 14, 2024

All the workers was nice, worked as a team keep things well and clean and did there job More

by Done 65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson, Michael Yurczak
Report | Print
Dec 15, 2024 -

Ken Ganley Nissan Mayfield responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

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