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Ken Ganley Nissan Mayfield
Mayfield Heights, OH
2,607 Reviews
Our new and used Nissan dealership in Mayfield Heights, Ohio is conveniently located near Cleveland and waiting to serve you. Our knowledgeable staff can go over the entire Nissan lineup to help you narrow down your car search or can get you scheduled for a service. Now is the time to handle all of your automotive needs, now is the time to visit Ken Ganley Nissan Mayfield!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,607 reviews
March 19, 2020
Absolutely amazing staff, they really do care about your needs! I am grateful to have been part of the experience at Ganley Nissan on Mayfield rd! I plan to return one day when needed! Thanks guys!! needs! I am grateful to have been part of the experience at Ganley Nissan on Mayfield rd! I plan to return one day when needed! Thanks guys!! More
by HANNAHLEONARD200058
Verified CustomerEmployees Worked With
Other Employees :
Brandon Boro, Tom Papish, Adam Legg
March 19, 2020
Jennifer Nicolai and Holly Vasil were super helpful along with informative the whole time! They still keep in touch and ask if I need any additional information. with informative the whole time! They still keep in touch and ask if I need any additional information. More
by SHARONMJ18
Employees Worked With
Holly Vansil, Jennifer Nicolai
March 19, 2020
The upfront deal was efficient and made the overall experience great. Thank you Ganley team for another excellent car. I will be back again when I am in the market for a new car. Damir. experience great. Thank you Ganley team for another excellent car. I will be back again when I am in the market for a new car. Damir. More
by DBANUSIC
Employees Worked With
Holly Vansil, Brandon Boro, Lamar Pittmon
March 19, 2020
Service was prompt and courteous as usual. I really appreciate the service each time I come in to the dealership. I rate the service as A1! appreciate the service each time I come in to the dealership. I rate the service as A1! More
by 3RDFLOWCARLOS
March 19, 2020
Staff were real efficient in the deal. Made the experience really good. Gave me a fair price for my trade. Spent as much time as I needed even though they were getting ready to close. experience really good. Gave me a fair price for my trade. Spent as much time as I needed even though they were getting ready to close. More
by FIRETEACHER19
March 19, 2020
Jim Humphrey is a great salesman. He is the reason I have been a loyal customer for over 20 years! I love my nissan! Thank you! have been a loyal customer for over 20 years! I love my nissan! Thank you! More
by LAVISA B
Employees Worked With
Other Employees :
Long time secretary that has an office in the service dept. 5 stars!, Brandon Boro, Steve Bourbonnais
March 19, 2020
Tom was prompt and excellent Kept me informed Did my Tom was prompt and excellent Kept me informed Did my recall Great job Tom This is my 4 th lease and will continue Nissan vehicles Tom was prompt and excellent Kept me informed Did my recall Great job Tom This is my 4 th lease and will continue Nissan vehicles More
by ACISANJR
Employees Worked With
Tom Papish
March 19, 2020
Everything was done very well from start to finish. No problems making appointment, gettin started and was finished very quickly, before we had expected. Thank you. problems making appointment, gettin started and was finished very quickly, before we had expected. Thank you. More
by hugh7975
Employees Worked With
Adam Legg
March 19, 2020
Needs improvement It was very difficult to schedule for my airbag recall. No calls were returned. Online scheduling didn't work. I gave up for a while but then was pest It was very difficult to schedule for my airbag recall. No calls were returned. Online scheduling didn't work. I gave up for a while but then was pestered to try again, at which point I was asked why I didn't do this earlier. When I came in, it was unclear where to go. The service was quick, but no one updated the info in the system, so I had to explain why I was there and what was being done. And even though the airbags have been fixed, I still get mail and messages to bring my car in. I'm disappointed over the whole experience, as communication seems to be a definite problem here. On the bright side, while in the waiting room, everyone I met was nice and helpful. More
by MIDNIGHT52580
Employees Worked With
I don't know who helped me that day
March 19, 2020
Amazing salesman and team. Sold me a new car, which I didn’t even think could happen. They got me a good monthly payment and apr and didn’t pressure me at all. Great team, smooth process, very happy cust didn’t even think could happen. They got me a good monthly payment and apr and didn’t pressure me at all. Great team, smooth process, very happy customer. More
by TWYLLA.STONE
